Receptionist - Part Time - After-School Opportunity

Green Bay, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $15.00 - $18.00

Benefits

competitive compensation

Medical insurance

Dental Insurance

Vision Insurance

short term disability

long term disability

Life insurance

Paid Time Off

401(k) plan with Company Match

Paid holidays

Wellness Program

Free team member clinic

Access to a free health coach

Employee assistance program

Employee Referral Program

Ongoing training and career development

Job Description

Bergstrom Automotive is proud to be Wisconsin's largest dealership group and one of the most respected in the United States. Established in 1982 in Neenah, Wisconsin, Bergstrom Automotive has grown extensively over the years. Today, the group operates 40 dealerships representing 36 different automotive brands across multiple cities including Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton. With over 2,300 dedicated team members, Bergstrom Automotive has established itself as a leader in the automotive industry, known widely for exceptional guest experiences, innovation, and a culture that values integrity and growth. The company has been repeatedly recognized by industry leaders and has earned prestigious accolades such as Automotive News’ top dealership group to work for in Wisconsin and among the best nationwide. Additionally, Bergstrom Automotive has been honored by Glassdoor as one of the best places to work, as well as receiving awards from the Better Business Bureau and Time Magazine. Their dedication extends beyond the dealership floor as they actively contribute to the community, supporting reputable organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin.

The role of Receptionist at Bergstrom Enterprise Motorcars is an exciting part-time opportunity designed especially for individuals interested in starting a career in the automotive industry, including high school students looking for after-school employment. This position is instrumental in delivering excellent guest service and facilitating smooth operations at the dealership. The receptionist serves as the first point of contact for guests, welcoming them warmly upon arrival and directing them efficiently to the appropriate department or team member. The role involves managing incoming calls professionally, providing information, and taking messages to ensure seamless communication. Key responsibilities also include providing critical administrative support such as data entry, filing, and handling correspondences that assist various departments within the dealership. Maintaining a clean and inviting reception area, offering refreshments to guests, and ensuring their comfort while they wait is a vital part of the job. This role requires collaboration with sales, service, and parts teams to ensure guests’ satisfaction and smooth coordination. The schedule is Monday through Thursday from 4:00 PM to 7:00 PM, and Saturday from 9:00 AM to 5:00 PM, with one Saturday off per month. Compensation starts between $15.00 and $18.00 per hour depending on experience, with an additional $2.00 per hour paid for every Saturday worked. This position provides a unique opportunity to gain hands-on experience in a dynamic and award-winning automotive group, setting a strong foundation for future career growth within the company and automotive sector as a whole.

Job Requirements

High school diploma or equivalent preferred
Previous experience in a receptionist or guest service role preferred
Excellent communication skills
Strong organizational skills
Proficiency with Microsoft Office Suite
Ability to multitask and work in a fast-paced environment
Positive and professional attitude

Job Qualifications

Previous experience as a receptionist, front desk agent, or in a guest service role is preferred
Excellent verbal and written communication skills with a friendly and professional demeanor
Strong attention to detail and the ability to multitask in a fast-paced environment
Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems
A passion for providing outstanding guest service and maintaining a positive attitude

Job Duties

Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member
Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed
Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed
Maintain a clean and welcoming front desk and waiting area
Offer guests refreshments and ensure they are comfortable while they wait
Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction