Job Overview
Employment Type
Part-time
Work Schedule
Rotating Shifts
Job Description
JHCC-SNF in Milwaukee, WI is a skilled nursing facility dedicated to providing exceptional care and support to its residents. The facility strives to maintain a welcoming, professional, and secure environment for residents, visitors, and staff alike. Recognized for its commitment to quality healthcare and community well-being, JHCC-SNF combines compassionate service with efficient operations to ensure an outstanding experience for all who enter its doors. As a part of a comprehensive healthcare network, JHCC-SNF offers a team-oriented work environment that fosters personal and professional growth for its employees. The facility values the contributions of every team member in delivering high standards... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or front desk role preferred
- Ability to display patience and understanding with residents and staff
- Strong communication skills
- Basic knowledge of security and emergency procedures
- Ability to work 2nd shift hours (3:00 pm to 11:00 pm) including rotating weekends
- Ability to operate phone systems and manage visitor sign-in processes
Job Duties
- Part-Time, 2nd shift (0.6 FTE) 3:00pm-11:00pm
- Also working rotating weekends (1st shift)
- PRIMARY PURPOSE OF POSITION: Performs general reception duties and general clerical duties to maintain an efficient operation at the front desk area
- Assists residents, visitors, and staff requests
- Acts as the first contact person for all visitors
- Provides front line security
- Maintains the order and cleanliness of the reception area to provide a professional ambiance
- Greets and monitors visitors coming in and going out of the building
- Answers phones for incoming calls, directs calls to appropriate person(s), handles inquiries as necessary
- Ability to display patience and understanding with residents and staff at all times and offer superior customer service
- Monitors security screens and building entry
- Follows security procedures, i.e., visitors signing in and out and distributing visitor passes, etc
- Notifies appropriate personnel of potential problems that are observed
- Monitors and reacts within prescribed policy to emergency boards and systems located at the reception desk, such as fire warning panels, pull cord alarms, etc
- Acts as disaster procedure liaison in case of emergency (i.e., notify the appropriate personnel of emergency situations, follow Emergency and Disaster protocols, etc.)
- Makes announcements as necessary for the entire building, or floor by floor, for both residents and staff
- Participates in interactions with residents and families that contribute to a positive lifestyle for residents
- Creates and electronically distributes an accurate shift report
- May be required to perform some secretarial and support functions to assist with the smooth flow of operations
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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