Job Overview
Employment Type
Part-time
Benefits
Flexible scheduling options for part-time work
Opportunity for overtime and on-call shifts
Job Description
AHC Knoxville LLC is a dedicated healthcare establishment committed to providing exceptional care and support to its residents. As a part of the wider healthcare community, AHC Knoxville LLC emphasizes a patient-centered approach, ensuring that each individual receives personalized attention and respect in a warm and welcoming environment. Located in the heart of Knoxville, this company specializes in long-term care, serving patients and their families with integrity and compassion. They offer a variety of services aimed at maintaining the health and well-being of their residents, making them a trusted name in healthcare services in their region.
The Receptionist po... Show More
The Receptionist po... Show More
Job Requirements
- High school diploma or GED required
- six months of experience in an office setting with payroll responsibilities preferred
- knowledge of HIPAA regulations and superior communication skills
- extensive organizational skills and knowledge of a 6-line phone system
Job Qualifications
- High school diploma or GED
- six months of experience in an office setting with payroll responsibilities preferred
- knowledge of HIPAA regulations
- superior communication skills
- extensive organizational skills
- knowledge of a 6-line phone system
- additional training in office administration or related fields preferred
Job Duties
- Greet visitors and direct them to the appropriate office or resident room
- answer telephone calls, determine the nature of the call, and direct the caller to the appropriate individual or department
- receive inquiries and release information in accordance with established policies and procedures
- maintain a current file of residents by name and room number, including emergency phone numbers of on-call personnel
- maintain a current listing of critical residents and those who may not receive phone calls due to their condition
- receive, sort, and distribute mail as directed
- operate office machines such as copiers and maintain confidentiality of all resident care information
- complete monthly death reports to the Department of Health and maintain patient trust by reconciling monthly
- communicate information and ideas effectively to others and listen to understand spoken information
- create and maintain an atmosphere of warmth and optimism for patients, families, visitors, and co-workers
- recognize and respond to patient emergency situations immediately and comply with established universal precautions and isolation procedures
- perform backup duties for Payroll and Business Office Coordinator as directed by the Administrator
Job Location
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