
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $19.75
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
This job opportunity is with a well-established organization that prides itself on celebrating lives and values its associates highly. Situated in Huntington, Indiana, the company operates within the Administration and Clerical sector, offering a role that combines client interaction with essential front desk and office support responsibilities. The workplace culture emphasizes courtesy, professionalism, and a supportive atmosphere for both visitors and associates alike.
The position available is that of a Front Desk Receptionist, a vital role that acts as the initial point of contact for client families and visitors entering the building. This position requires an individual who embodies professionalism, tact, and excellent interpersonal skills. The Front Desk Receptionist plays a crucial part in creating a welcoming and comfortable environment, ensuring that every visitor is greeted warmly and provided assistance as needed. They are responsible for managing incoming communications, maintaining organized records, and supporting the day-to-day functions of the office.
In addition to standard reception duties, this role involves specific responsibilities that require sensitivity and discretion, such as receiving deceased belongings from families and following chain of custody procedures accurately. The receptionist must promptly address customer service and security issues by involving management when necessary and maintain a neat and organized lobby area, which includes amenities for clients like beverages.
This role demands a candidate who is proficient with common office technology, including telephones, fax machines, and copiers, and who has a working knowledge of the MS Office Suite. The position may occasionally require light typing, proofreading, or data entry tasks. Flexibility is essential, as the role may include working weekends or beyond standard business hours. The organization values team members who demonstrate poise, tact, and diplomacy, especially when handling sensitive or confidential situations.
By joining this company, associates become part of a respectful and compassionate workplace dedicated to supporting families during their visits. The role offers an opportunity for individuals seeking to grow their administrative and customer service skills in a meaningful and supportive environment. The company's commitment to its associates and clients ensures that every person who walks through the front door experiences professionalism and care from the very first interaction.
The position available is that of a Front Desk Receptionist, a vital role that acts as the initial point of contact for client families and visitors entering the building. This position requires an individual who embodies professionalism, tact, and excellent interpersonal skills. The Front Desk Receptionist plays a crucial part in creating a welcoming and comfortable environment, ensuring that every visitor is greeted warmly and provided assistance as needed. They are responsible for managing incoming communications, maintaining organized records, and supporting the day-to-day functions of the office.
In addition to standard reception duties, this role involves specific responsibilities that require sensitivity and discretion, such as receiving deceased belongings from families and following chain of custody procedures accurately. The receptionist must promptly address customer service and security issues by involving management when necessary and maintain a neat and organized lobby area, which includes amenities for clients like beverages.
This role demands a candidate who is proficient with common office technology, including telephones, fax machines, and copiers, and who has a working knowledge of the MS Office Suite. The position may occasionally require light typing, proofreading, or data entry tasks. Flexibility is essential, as the role may include working weekends or beyond standard business hours. The organization values team members who demonstrate poise, tact, and diplomacy, especially when handling sensitive or confidential situations.
By joining this company, associates become part of a respectful and compassionate workplace dedicated to supporting families during their visits. The role offers an opportunity for individuals seeking to grow their administrative and customer service skills in a meaningful and supportive environment. The company's commitment to its associates and clients ensures that every person who walks through the front door experiences professionalism and care from the very first interaction.
Job Requirements
- High school diploma or equivalent
- Six months general office receptionist or administrative support experience preferred
- Proficient at operating telephones fax copier
- Working knowledge of MS Office Suite
- Clear and professional speaking voice and tone
- Professional interpersonal skills to handle sensitive and confidential situations
- Demonstrated poise tact and diplomacy
- Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Job Qualifications
- High school diploma or equivalent
- Six months general office receptionist or administrative support experience preferred
- Proficient at operating telephones fax copier
- Working knowledge of MS Office Suite
- Clear and professional speaking voice and tone
- Professional interpersonal skills to handle sensitive and confidential situations
- Demonstrated poise tact and diplomacy
- Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Job Duties
- Greets guests and visitors offering assistance when entering the building
- Notifies staff members when appointments arrive and escorts guests to appropriate room
- Answers routine questions associated with services products location directions etc
- Immediately notifies and involves management with customer service and security issues
- Receives deceased belongings from family and follows chain of custody procedures
- Answers screens and routes incoming calls to appropriate staff members
- Maintains a comfortable environment for clients providing beverages and other amenities for families as needed
- Maintains guest-waiting area disposing of trash replacing tissues and general straightening of furniture
- Receives incoming mail and packages
- Maintains organized and current electronic and paper files and records such as deeds and trust files
- May perform light typing proofreading data entry or printing
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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