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Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Job Description
The hiring establishment is a healthcare facility dedicated to providing exceptional care and a welcoming environment to its residents and visitors. This type of organization prides itself on professionalism, compassion, and ensuring a smooth, efficient experience for everyone who enters its doors. The facility is committed to maintaining a friendly atmosphere while upholding all necessary regulations such as HIPAA to protect the privacy and confidentiality of its residents and staff. It offers an engaging workplace for individuals looking to contribute positively through customer service and administrative support roles.
The role of the Receptionist is vital to this fa... Show More
The role of the Receptionist is vital to this fa... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a receptionist or clerical role preferred
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Proficiency in basic office software
- Ability to sit, stand, and walk for extended periods
- Ability to perform repetitive tasks and physical activities such as bending, kneeling, and reaching
- Ability to lift up to 10 pounds
Job Qualifications
- High school diploma or equivalent
- Prior experience in a receptionist or clerical role preferred especially in healthcare settings
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Proficiency in basic office software
Job Duties
- Answer and route incoming telephone calls promptly and professionally
- Greet residents, families, visitors, and vendors and direct them appropriately
- Maintain a friendly, calm, and professional demeanor at all times
- Provide exceptional customer service with compassion and empathy
- Assist visitors with questions and basic information
- Maintain a neat, organized, and welcoming lobby and reception area
- Provide clerical assistance to the Administrator and management staff as requested
- Perform typing, copying, faxing, filing, and other office tasks
- Distribute mail, paychecks, meal tickets, and other materials as directed
- Forward mail for former residents according to facility procedures
- Follow all HIPAA privacy regulations and maintain confidentiality of resident and staff information
- Attend all mandatory in-services, meetings, and training sessions
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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