Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.56
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
County of Bucks, specifically Neshaminy Manor, is a well-established healthcare facility dedicated to providing compassionate and quality care to residents in a secure and welcoming environment. Neshaminy Manor operates under the public sector umbrella serving the community of Bucks County, Pennsylvania, and is committed to maintaining a high standard of excellence in long-term care services. Neshaminy Manor emphasizes the importance of safety, communication, and professionalism in all roles to ensure residents and visitors feel respected and well-cared for throughout their time in the facility.
This role is for a Receptionist - PD at Neshaminy Manor, a key position responsible for managing the front desk operations within the facility's lobby. As the first point of contact for guests, residents, relatives, visitors, and vendors, the Receptionist ensures a welcoming atmosphere while efficiently handling communications and security monitoring. This is a non-exempt hourly position with a pay rate of $16.56 and is positioned within the union grade 00 category. The Receptionist's duties include greeting visitors courteously, answering and transferring calls via the multi-line telephone system, and acting as a centralized communication hub during emergencies such as fires or medical incidents.
In addition to front desk duties, the role also involves monitoring several key safety and security systems, including the WanderGuard system that protects residents, a secondary call bell system, pager system, fire alarm controls, and security video screens in the lobby area. The Receptionist plays a crucial role in notifying security personnel about potential emergencies to ensure the safety of everyone at the facility. Coordination responsibilities include managing conference room bookings and maintaining the facility event calendar, as well as stepping in for full-time receptionists when needed during vacations or unexpected absences.
This position demands excellent interpersonal skills to interact effectively with a diverse population of residents, families, staff, and emergency responders, supporting a collaborative, professional working environment. Attention to detail and the ability to multitask under pressure are essential for maintaining smooth lobby operations and timely communication. Receptionists must also handle clerical tasks such as preparing admission packages, which are a vital part of the administrative workflow.
Overall, this receptionist role at Neshaminy Manor combines customer service, administrative support, and safety monitoring in a rewarding healthcare setting. Candidates will be contributing directly to the quality of life and security of the residents while upholding Neshaminy Manor's reputation as a trusted community resource. The facility welcomes applications from individuals who are dedicated, reliable, and capable of working respectfully within a healthcare environment.
This role is for a Receptionist - PD at Neshaminy Manor, a key position responsible for managing the front desk operations within the facility's lobby. As the first point of contact for guests, residents, relatives, visitors, and vendors, the Receptionist ensures a welcoming atmosphere while efficiently handling communications and security monitoring. This is a non-exempt hourly position with a pay rate of $16.56 and is positioned within the union grade 00 category. The Receptionist's duties include greeting visitors courteously, answering and transferring calls via the multi-line telephone system, and acting as a centralized communication hub during emergencies such as fires or medical incidents.
In addition to front desk duties, the role also involves monitoring several key safety and security systems, including the WanderGuard system that protects residents, a secondary call bell system, pager system, fire alarm controls, and security video screens in the lobby area. The Receptionist plays a crucial role in notifying security personnel about potential emergencies to ensure the safety of everyone at the facility. Coordination responsibilities include managing conference room bookings and maintaining the facility event calendar, as well as stepping in for full-time receptionists when needed during vacations or unexpected absences.
This position demands excellent interpersonal skills to interact effectively with a diverse population of residents, families, staff, and emergency responders, supporting a collaborative, professional working environment. Attention to detail and the ability to multitask under pressure are essential for maintaining smooth lobby operations and timely communication. Receptionists must also handle clerical tasks such as preparing admission packages, which are a vital part of the administrative workflow.
Overall, this receptionist role at Neshaminy Manor combines customer service, administrative support, and safety monitoring in a rewarding healthcare setting. Candidates will be contributing directly to the quality of life and security of the residents while upholding Neshaminy Manor's reputation as a trusted community resource. The facility welcomes applications from individuals who are dedicated, reliable, and capable of working respectfully within a healthcare environment.
Job Requirements
- High school diploma or equivalent
- previous experience in a receptionist or customer service role preferred
- ability to communicate clearly and respectfully
- basic computer skills
- ability to monitor security systems
- good interpersonal skills
- ability to work flexible hours as needed
Job Qualifications
- Ability to get along well with the residents and the public
- effective communication skills
- basic computer literacy
- ability to handle multi-line phone systems
- experience or willingness to learn security and emergency monitoring systems
- ability to multitask and work under pressure
- clerical and administrative skills
Job Duties
- Greets all residents and relatives with courtesy and respect while on duty at the reception desk directing them to the proper department
- answers a multi-line telephone system transferring calls to the proper party or department
- maintains open communications between departments and emergency personnel as the reception desk is the command post for fire and/or medical emergencies
- monitoring of the WanderGuard system for the protection of residents who enter the lobby area
- monitoring of the secondary call bell system and pager system
- monitoring of the fire alarm system controls located in the back of the front desk area
- monitoring of the security video screens located on the front desk
- responsible for notifying security of possible emergency situations existing in the front lobby
- liaison for all visitors vendors and deliveries
- schedules and coordinates the facility conference rooms and events calendar
- fills in for the full-time receptionist during vacation sick and personal leave time
- performs any other clerical duties as assigned such as preparing the admissions packages
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
