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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $21.96 - $22.50
Work Schedule
On-call
Day Shifts
Benefits
Paid holidays
Personal holiday
vacation days
sick days
Half-day summer Fridays
Company-matched 401(k) retirement plan
Employer paid ORCA card
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Cascade PBS is a prominent public media organization dedicated to informing and inspiring the community to make the world a better place. As a vital regional media presence, Cascade PBS is committed to delivering content that reflects its core values of integrity, community, innovation, and diversity. The organization is recognized for its dedication to excellence and its mission to be the most essential and relevant media resource in the Seattle area. Cascade PBS operates as a community-centered broadcaster with a strong emphasis on creating positive social impact through its programming and outreach efforts.
This opportunity is for a Receptionist p... Show More
This opportunity is for a Receptionist p... Show More
Job Requirements
- High school diploma or equivalent required
- One year of receptionist and/or customer service experience required
- One year of experience with multi-line telephone system strongly preferred
- Excellent interpersonal communication skills appropriately tailored to different recipients required
- Committed to working with and supporting diverse guests and visitors
- Proficient in MS Outlook, working knowledge of MS Office software, commitment to ongoing technical skill development as relates to the position
- Ability to handle multiple tasks with a positive and professional manner
- Moderate to heavy physical tasks up to lifting 55 pounds unassisted required
- Lifting, stretching, climbing steps, bending and moving office equipment required
- Ability to sit and type for long periods of time
- Ability to view data on a computer screen for long periods of time
- Ability to work some evenings, weekends, holidays and on-call shifts as needed
Job Qualifications
- High school diploma or equivalent
- One year of receptionist and/or customer service experience
- One year of experience with multi-line telephone system strongly preferred
- Excellent interpersonal communication skills
- Proficient in MS Outlook and working knowledge of MS Office software
- Ability to handle multiple tasks with a positive and professional manner
- Committed to working with and supporting diverse guests and visitors
Job Duties
- Open and secure Cascade PBS lobby area and keep the area orderly and free of clutter
- Greet and direct station guests and visitors
- Handle and route internal and external calls and paging on a multi-line phone system
- Refer questions and requests for information to the appropriate departments such as Programming, Customer Service, Engineering, and Accounting
- Accept and monitor incoming and outgoing courier deliveries including UPS and FedEx
- Assign, distribute and collect ID badges for vendors and guests, as well as tracking temporary use badges
- Maintain confidentiality as appropriate
- Work closely with other Receptionists to assist team members with parking inquiries and issues via Cascade PBS's parking app
- Update and maintain Reception page on Cascade PBS internal intranet
- Process and prepare outgoing mail
- Open, sort, mark as received, and distribute daily incoming mail to internal mailboxes
- Inform recipients of incoming packages and maintain staff mailboxes
- Monitor station vehicle calendars
- Inventory, order, and maintain Admin event closet, lunchroom, and general office supplies
- Empty dishwasher each morning
- Update and distribute Cascade PBS Phone List
- Work closely with on-call to provide training and updates on new protocols, practices, and equipment
- Train supplemental staff and other temporary front desk personnel
- Staff reception desk during special events as assigned
- Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of Cascade PBS
- Other duties, responsibilities, and activities may change or be assigned at any time with or without notice
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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