Receptionist - Part-Time

Renton, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $21.96 - $22.50

Work Schedule

On-call

Day Shifts

Benefits

Paid holidays

Personal holiday

vacation days

sick days

Half-day summer Fridays

Company-matched 401(k) retirement plan

Employer paid ORCA card

Employee assistance program

Medical insurance

Dental Insurance

Vision Insurance

Job Description

Cascade PBS is a prominent public media organization dedicated to informing and inspiring the community to make the world a better place. As a vital regional media presence, Cascade PBS is committed to delivering content that reflects its core values of integrity, community, innovation, and diversity. The organization is recognized for its dedication to excellence and its mission to be the most essential and relevant media resource in the Seattle area. Cascade PBS operates as a community-centered broadcaster with a strong emphasis on creating positive social impact through its programming and outreach efforts.

This opportunity is for a Receptionist position based in Seattle, Washington, offering a competitive hourly rate of $21.96 to $22.50. The role is a full-time position with working hours from Monday to Friday, 10:30 AM to 5 PM. Cascade PBS values its employees and supports team members working 20 hours or more per week with a comprehensive benefits package. The Receptionist will be the welcoming face of the organization, playing a crucial role in maintaining professional and courteous communication with all visitors and callers. This position requires a person who is friendly, prompt, and dedicated to upholding the organization's mission and values.

The Receptionist is responsible for managing the front desk, including greeting and directing visitors, handling multi-line phone systems, and facilitating effective communication between departments. Duties also extend to handling mail and courier deliveries, maintaining security by distributing badges, and coordinating with various internal teams to provide accurate information and support. The role involves administrative support tasks such as inventory management, maintaining the office environment, and assisting with special events and on-call duties. The ideal candidate will have excellent interpersonal skills, be proficient with Microsoft Outlook and other Office software, and have a commitment to ongoing skill development to support evolving technical needs.

Cascade PBS places strong emphasis on inclusivity and professionalism, expecting team members to support diverse guests and contribute toward a positive workplace culture. The role also demands physical stamina to perform moderate to heavy physical tasks, including lifting up to 55 pounds unassisted and the ability to sit and type or view computer screens for extended periods. Additional flexibility is required to work some evenings, weekends, holidays, and on-call shifts as needed. The hiring process includes a phone screening and a panel interview, with accommodations available to ensure a fair and inclusive candidate experience.

Job Requirements

High school diploma or equivalent required
One year of receptionist and/or customer service experience required
One year of experience with multi-line telephone system strongly preferred
Excellent interpersonal communication skills appropriately tailored to different recipients required
Committed to working with and supporting diverse guests and visitors
Proficient in MS Outlook, working knowledge of MS Office software, commitment to ongoing technical skill development as relates to the position
Ability to handle multiple tasks with a positive and professional manner
Moderate to heavy physical tasks up to lifting 55 pounds unassisted required
Lifting, stretching, climbing steps, bending and moving office equipment required
Ability to sit and type for long periods of time
Ability to view data on a computer screen for long periods of time
Ability to work some evenings, weekends, holidays and on-call shifts as needed

Job Qualifications

High school diploma or equivalent
One year of receptionist and/or customer service experience
One year of experience with multi-line telephone system strongly preferred
Excellent interpersonal communication skills
Proficient in MS Outlook and working knowledge of MS Office software
Ability to handle multiple tasks with a positive and professional manner
Committed to working with and supporting diverse guests and visitors

Job Duties

Open and secure Cascade PBS lobby area and keep the area orderly and free of clutter
Greet and direct station guests and visitors
Handle and route internal and external calls and paging on a multi-line phone system
Refer questions and requests for information to the appropriate departments such as Programming, Customer Service, Engineering, and Accounting
Accept and monitor incoming and outgoing courier deliveries including UPS and FedEx
Assign, distribute and collect ID badges for vendors and guests, as well as tracking temporary use badges
Maintain confidentiality as appropriate
Work closely with other Receptionists to assist team members with parking inquiries and issues via Cascade PBS's parking app
Update and maintain Reception page on Cascade PBS internal intranet
Process and prepare outgoing mail
Open, sort, mark as received, and distribute daily incoming mail to internal mailboxes
Inform recipients of incoming packages and maintain staff mailboxes
Monitor station vehicle calendars
Inventory, order, and maintain Admin event closet, lunchroom, and general office supplies
Empty dishwasher each morning
Update and distribute Cascade PBS Phone List
Work closely with on-call to provide training and updates on new protocols, practices, and equipment
Train supplemental staff and other temporary front desk personnel
Staff reception desk during special events as assigned
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of Cascade PBS
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice