
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule
Job Description
The hiring establishment is a professional office environment specializing in client and visitor relations, focusing on delivering courteous and efficient front desk support. This company values a welcoming atmosphere for all guests, maintaining high standards in customer service, and managing operational duties efficiently to support the overall smooth running of the office. Situated in a service-oriented industry, the office plays a pivotal role in shaping the first impressions and ongoing visitor experiences through direct client interaction and administrative tasks. The company prides itself on its commitment to professionalism, confidentiality, and precise communication, ensuring all visitors and clients feel respected and well-assisted throughout their visits.
The role of Front Desk Receptionist is an essential position within this company, designed for individuals who thrive in fast-paced and client-centered environments. This role involves greeting client families and visitors warmly and appropriately, directing them efficiently while providing necessary information and announcing their arrival to relevant staff members. The Front Desk Receptionist is also responsible for fielding and managing incoming telephone calls, screening and routing them to the designated team members. Beyond direct interaction with visitors and clients, the receptionist handles a range of general office support duties that include managing mail and packages, maintaining tidy waiting areas, overseeing office equipment such as fax machines and copiers, and organizing electronic and paper files.
This position demands a high level of professionalism, poise, and tactfulness, especially when dealing with sensitive situations or confidential client information. The receptionist may also be involved in light clerical work including typing, proofreading, data entry, and printing tasks. Moreover, the ability to maintain a comfortable and inviting environment is key, with duties including offering beverages to families and ensuring the guest area is clean and welcoming. The role requires flexibility to work extended hours, including weekends, acknowledging the dynamic nature of the work schedule. Bilingual abilities, specifically in Spanish, are highly valued to enhance communication within the diverse client base. Overall, this role is ideal for a candidate looking to build a career in administrative support or client services within a respectful and supportive office atmosphere.
The role of Front Desk Receptionist is an essential position within this company, designed for individuals who thrive in fast-paced and client-centered environments. This role involves greeting client families and visitors warmly and appropriately, directing them efficiently while providing necessary information and announcing their arrival to relevant staff members. The Front Desk Receptionist is also responsible for fielding and managing incoming telephone calls, screening and routing them to the designated team members. Beyond direct interaction with visitors and clients, the receptionist handles a range of general office support duties that include managing mail and packages, maintaining tidy waiting areas, overseeing office equipment such as fax machines and copiers, and organizing electronic and paper files.
This position demands a high level of professionalism, poise, and tactfulness, especially when dealing with sensitive situations or confidential client information. The receptionist may also be involved in light clerical work including typing, proofreading, data entry, and printing tasks. Moreover, the ability to maintain a comfortable and inviting environment is key, with duties including offering beverages to families and ensuring the guest area is clean and welcoming. The role requires flexibility to work extended hours, including weekends, acknowledging the dynamic nature of the work schedule. Bilingual abilities, specifically in Spanish, are highly valued to enhance communication within the diverse client base. Overall, this role is ideal for a candidate looking to build a career in administrative support or client services within a respectful and supportive office atmosphere.
Job Requirements
- High school diploma or equivalent
- six months general office receptionist or administrative support experience preferred
- proficient at operating telephones fax copier
- working knowledge of MS Office Suite
- clear and professional speaking voice and tone
- professional interpersonal skills to handle sensitive and confidential situations
- demonstrated poise tact and diplomacy
- ability to work schedule including Saturday and or Sunday and beyond standard business hours
- bilingual Spanish
Job Qualifications
- High school diploma or equivalent
- proficient at operating telephones fax copier
- working knowledge of MS Office Suite
- clear and professional speaking voice and tone
- professional interpersonal skills to handle sensitive and confidential situations
- demonstrated poise tact and diplomacy
- ability to work schedule including Saturday and or Sunday and beyond standard business hours
- bilingual Spanish
Job Duties
- Greets guests and visitors offering assistance when entering the building
- notifies staff members when appointments arrive and escorts guests to appropriate room
- answers routine questions associated with services products location directions etc
- immediately notifies and involves management with customer service and security issues
- receives deceased belongings from family and follows chain of custody procedures
- answers screens and routes incoming calls to appropriate staff members
- maintains a comfortable environment for clients providing beverages and other amenities for families as needed may make coffee
- maintains guest-waiting area disposing of trash replacing tissues and general straightening of furniture
- receives incoming mail and packages
- maintains organized and current electronic and paper files and records such as deeds and trust files
- may perform light typing proofreading data entry or printing
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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