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Job Overview
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Employee Discounts
Professional development opportunities
supportive work environment
flexible schedule
Job Description
Our company is a well-established facility that prioritizes providing exceptional customer service and maintaining efficient communication channels. We cater to a diverse group of residents, visitors, and employees, ensuring their needs are met in a courteous and professional manner. Operating within a structured environment, we offer a welcoming atmosphere where everyone from guests to sales representatives receives prompt and accurate assistance. The company emphasizes a supportive work culture where clerical support and teamwork are highly valued to maintain smooth day-to-day operations. Employment with us is focused on part-time weekend roles which offer an excellent opportunity to develop customer service skills... Show More
Job Requirements
- High school education or equivalent
- Minimum one year experience in multi-line switchboard operation
- Ability to move consistently throughout the workday
- Ability to reach, bend, and/or stoop intermittently throughout the workday
- Adequate vision and hearing to perform duties or use of prosthetics ensuring necessary sensory functions
- Ability to cope with mental and emotional stress associated with the position
Job Qualifications
- High school education or equivalent
- Minimum of one year experience in multi-line switchboard operation
- Experience in customer service related environment preferred
- Ability to effectively communicate with visitors and staff
- Proficient in basic clerical skills including typing, filing, and phone handling
- Capable of managing multiple tasks independently
- Professional demeanor and excellent interpersonal skills
Job Duties
- Answer telephone
- determine nature of call and direct caller to appropriate individual or department
- Greet visitors
- direct to appropriate office and/or resident room
- Give directions/information to visitors, guests, residents, sales representatives, etc
- Receive requests from within the facility and locate employees
- Maintain a current file/listing of residents by name and room number, emergency phone numbers of employees, department extensions, key employees, etc
- Report suspicious persons/information immediately
- Order supplies as directed
- Perform general office and secretarial duties including typing, answering telephone, maintaining files, photocopying, and faxing
- Maintain receipt records as directed
- Accept and/or coordinate deliveries if appropriate
- Perform special projects and other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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