Receptionist - Outpatient Program

Helio Health is a dedicated behavioral healthcare organization committed to treating and supporting recovery from substance use, mental health disorders, and various behavioral health issues. Operating with a core mission to help individuals heal and regain stability, Helio Health offers a wide array of services aimed at addressing the complex needs of the communities it serves. With a compassionate approach and evidence-based practices, the organization has carved a strong reputation for delivering quality outpatient and community mental health programs. Helio Health is known for fostering a supportive work culture that emphasizes collaboration, healing, and client-centered care.

The establishment is a reputable behavioral healthcare provider offering essential services within outpatient programs, which include counseling, therapy, and support for individuals dealing with addiction and mental health challenges. At its Meadows Outpatient Program, the organization is currently seeking a full-time Receptionist who will play a pivotal role in enhancing the client and staff experience. The Receptionist position runs Monday through Friday with structured hours, ensuring consistent coverage and smooth daily operation.

The Receptionist will be responsible for managing the front desk operations, serving as the first point of contact for clients, visitors, and colleagues. This role demands a high level of professionalism, good interpersonal skills, and the ability to manage multiple administrative tasks efficiently. Candidates must be proficient in handling telephone communications and directing inquiries to the correct departments while maintaining a welcoming environment for visitors.

Additionally, the Receptionist will handle routine clerical tasks, including mail processing, office supply management, photocopying, and filing. By managing these responsibilities effectively, the Receptionist ensures that the office remains organized and that the staff can focus on providing quality care and services. The role is designed for individuals who thrive in a fast-paced, dynamic environment and who exhibit excellent customer service capabilities.

This position offers a competitive hourly wage ranging from $17.00 to $19.00, along with eligibility for a sign-on incentive of up to $1,500, further incentivizing qualified candidates. Helio Health also provides a comprehensive benefits package, underscoring its commitment to employee well-being and work-life balance. These benefits include medical, dental, and vision insurance for employees and their families, paid vacation and sick leave with no waiting period, paid holidays including a floating birthday holiday, a 401(k) retirement plan with company match, and various insurance coverages.

Working at Helio Health means being part of an organization that values diversity, equity, and inclusion. Equal opportunity employment practices are strictly observed, assuring applicants of fair treatment regardless of race, gender, religion, national origin, disability, or any other legally protected status. Salary determinations reflect a good faith evaluation of the candidate's education, experience, and relevant programmatic requirements as set forth by New York State laws.

If you are a proactive, detail-oriented individual with a passion for serving others, this full-time Receptionist role at Helio Health’s Meadows Outpatient Program offers a meaningful opportunity to contribute positively to a vital mental health and substance use recovery mission while advancing your career within a supportive and enriching environment.