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Receptionist | Neuroscience Center

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $16.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee wellness programs
Life insurance

Job Description

Singing River Health System is a leading healthcare provider committed to delivering exceptional patient care and improving community health. With a strong emphasis on compassion, professionalism, and innovation, Singing River Health System operates a network of facilities designed to serve a diverse patient population. Known for integrating advanced medical technologies and a patient-centered approach, this health system offers comprehensive services ranging from emergency care to specialized treatment programs. The organization prides itself on fostering a supportive work environment where employees are empowered to collaborate, grow professionally, and contribute significantly to the overall wellbeing of the community it serves.

The Receptionist role at Singing River Neurology is a vital part of the health system’s commitment to providing excellent patient services. This full-time position operates during standard business hours, Monday through Friday from 8 am to 5 pm. The Receptionist is the first point of contact for patients and visitors, responsible for ensuring a welcoming and efficient experience. Duties include greeting patients, answering and directing telephone calls, coordinating appointments, and facilitating smooth communication between patients, healthcare providers, and administrative teams. This role requires a professional attitude, strong organizational skills, and the ability to manage multiple tasks simultaneously in a fast-paced healthcare setting. The Receptionist plays a key role in supporting the neurology practice’s operations, helping to uphold the high standards of the health system through careful attention to detail, effective communication, and a natural aptitude for customer service.

This position requires the individual to have completed a high school education or equivalent, with preference given to those with prior clerical or secretarial experience in a healthcare environment. Candidates must be able to complete de-escalation training within the first 90 days of employment and demonstrate the ability to handle stressful situations calmly and professionally. The role also demands physical capability for moderate activity during the shift, such as moving about the facility and operating standard office equipment. Mental demands include strong decision-making capabilities, emotional stability, and excellent communication skills both written and verbal. The Receptionist will report directly to the Practice Administrator and does not have supervisory duties.

Working at Singing River Health System means being part of a team that values dedication, integrity, and service excellence. If you are looking to make a meaningful impact in a healthcare setting that truly values your contribution, this opportunity offers a chance to join a dynamic team dedicated to improving health outcomes every day.

Job Requirements

  • High school graduate or equivalent
  • Experience working in a clerical or secretarial role in a healthcare-related setting preferred
  • Must complete de-escalation training within 90 days
  • Keyboard proficiency and knowledge of office technology
  • Ability to perform moderate physical activities
  • Excellent communication and emotional stability
  • Ability to work Monday through Friday 8 am to 5 pm
  • Ability to maintain respect and collaboration with team members

Job Qualifications

  • High school graduate or equivalent
  • Experience in clerical or secretarial roles preferred
  • Completed de-escalation training within 90 days of employment
  • Proficient computer skills including MS Outlook and Word
  • Strong written and verbal communication skills
  • Ability to handle stressful situations with professionalism
  • Demonstrated superior customer service skills

Job Duties

  • Receive and assist patients and visitors
  • Answer telephone calls and route them appropriately
  • Organize and schedule patient appointments
  • Facilitate effective communication between patients and healthcare staff
  • Maintain accurate records and manage clerical tasks
  • Demonstrate professional customer service and etiquette
  • Support patient care processes with efficient reception duties

Job Criteria

Experience

Mid Level (3-7 years)


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