Receptionist / Operations Assistant

Huntsville, AL, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $18.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

competitive pay

Comprehensive benefits package

Job Description

Aurex is a mission-driven aerospace and defense company headquartered in Huntsville, Alabama, dedicated to advancing the future of national security through cutting-edge technology. With expertise spanning hypersonics, missile defense, hardened networks, and orbital systems, Aurex designs, tests, and delivers innovative platforms that convert novel concepts into battlefield-ready capabilities. The company is known for its agile, no-nonsense approach, bringing together aerospace veterans, combat-tested operators, and forward-thinking technologists to solve critical defense challenges swiftly and effectively. Founded in Huntsville, a renowned hub for aerospace and defense innovation, Aurex takes pride in its commitment to speed, precision, clarity, and mission success with zero tolerance for unnecessary delays or fluff. This commitment has positioned Aurex as a rapidly developing leader on the technological frontier of defense systems and capabilities.

The Receptionist / Operations Assistant role at Aurex is a fundamental position serving as the welcoming face and voice of the company’s headquarters in Huntsville. This role is vital in establishing a positive and professional first impression for visitors, callers, and external partners who interact with the company. The Receptionist / Operations Assistant manages front desk operations and ensures compliance with established visitor management and security protocols enhancing company safety standards. Beyond greeting guests and handling calls, this role supports daily operational activities by coordinating mail distribution, managing shipments, maintaining a clean and hospitable front office environment, and assisting security teams with administrative support. This position offers significant exposure to different corporate support functions across the organization, creating a pathway for career growth into more advanced operational or administrative roles within Aurex.

Scheduled for standard daytime business hours onsite in Huntsville, this full-time role offers hourly compensation ranging from $18.00 to $20.00 based on experience and qualifications. In addition to competitive pay, Aurex values its employees by providing a comprehensive benefits package designed to support health, well-being, and professional development. Working at Aurex means becoming part of a dedicated team focused on innovation, national security, and cutting-edge aerospace projects. Through this role, employees contribute to the mission-critical objectives of the company while developing valuable skills in security, facilities management, and operations support. The Receptionist / Operations Assistant at Aurex plays a key role in supporting the smooth functioning of headquarters and upholding the company’s reputation as a leader in aerospace innovation and defense solutions.

Job Requirements

High school diploma or equivalent
2+ years of experience in a professional office or security-sensitive environment
Strong verbal and written communication skills
Ability to maintain professionalism and composure in a front-facing role
Ability to follow established procedures and escalate issues appropriately
Ability to work onsite during standard daytime business hours

Job Qualifications

High school diploma or equivalent
Strong verbal and written communication skills
Ability to maintain professionalism and composure in a front-facing role
Ability to follow established procedures and escalate issues appropriately
Ability to work onsite during standard daytime business hours
2+ years of experience in a professional office or security-sensitive environment (e.g., defense, aerospace, or law enforcement)
Prior experience in a receptionist, front-desk, or administrative support role
Interest in developing skills related to security, facilities, or operations support

Job Duties

Greet and check in all visitors in a professional and courteous manner
Verify visitor information, issue visitor badges, and maintain accurate visitor logs
Ensure visitors remain in the lobby until met and escorted by authorized personnel
Communicate visitor arrivals promptly to internal staff
Serve as the primary point of contact for incoming external calls to headquarters
Answer, screen, and route calls accurately and professionally
Provide general information and direct inquiries to the appropriate departments or personnel
Receive, organize, and distribute incoming mail to designated recipients
Coordinate outbound shipping services for headquarters operation staff
Maintain a clean, organized, and professional front desk and lobby environment
Assist the security team with administrative tasks such as updating logs, coordinating badge-related activities, and supporting day-to-day operations
Perform miscellaneous office support tasks such as stocking the company breakroom and inventorying office supplies
Follow established security procedures related to visitor access and escort requirements
Serve as a communication point during emergencies, evacuations, or other facility incidents following established protocols