Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Paid holidays
Job Description
CBRE Global Workplace Solutions (GWS) is a leading provider of integrated real estate services dedicated to enhancing organizational productivity and performance through strategic real estate management. As part of CBRE, one of the world’s largest real estate services firms, GWS offers a comprehensive suite of solutions designed to streamline operations, optimize facilities, and improve workplace environments for clients across various industries and geographies. With a client-centric approach, CBRE GWS delivers consistently superior outcomes by leveraging regional and global resources backed by deep industry expertise and innovative technologies. They serve as trusted partners to businesses in managing their real estate portfolios, ensuring operational efficiency, cost effectiveness, and exceptional client experiences.
The role of a Receptionist at CBRE GWS is pivotal in supporting the Life Sciences/Pharmaceutical site in Cambridge, MA. This fully onsite position requires dependable, professional individuals who will act as the first point of contact for clients, visitors, and employees, embodying CBRE's commitment to excellent customer service and efficient administration. The Receptionist will be responsible for a variety of front-office duties, including managing communications, greeting and directing visitors, and coordinating meeting spaces. Additionally, this role encompasses logistical support such as scheduling meetings, arranging hospitality services, and handling correspondence and deliveries. Working closely with site management and various service teams, the Receptionist plays a vital role in maintaining a smooth operational workflow and a welcoming workplace atmosphere. This position offers an opportunity to contribute to a dynamic and supportive environment within one of the leading real estate firms globally, featuring a structured framework that fosters personal growth and professional development. The Receptionist will follow established procedures under mentorship, ensuring accuracy and consistency in daily tasks while contributing effectively to the overall team objectives. Employment is full-time, Monday through Friday, providing a steady and reliable work schedule in a well-established company dedicated to employee success and client satisfaction.
The role of a Receptionist at CBRE GWS is pivotal in supporting the Life Sciences/Pharmaceutical site in Cambridge, MA. This fully onsite position requires dependable, professional individuals who will act as the first point of contact for clients, visitors, and employees, embodying CBRE's commitment to excellent customer service and efficient administration. The Receptionist will be responsible for a variety of front-office duties, including managing communications, greeting and directing visitors, and coordinating meeting spaces. Additionally, this role encompasses logistical support such as scheduling meetings, arranging hospitality services, and handling correspondence and deliveries. Working closely with site management and various service teams, the Receptionist plays a vital role in maintaining a smooth operational workflow and a welcoming workplace atmosphere. This position offers an opportunity to contribute to a dynamic and supportive environment within one of the leading real estate firms globally, featuring a structured framework that fosters personal growth and professional development. The Receptionist will follow established procedures under mentorship, ensuring accuracy and consistency in daily tasks while contributing effectively to the overall team objectives. Employment is full-time, Monday through Friday, providing a steady and reliable work schedule in a well-established company dedicated to employee success and client satisfaction.
Job Requirements
- High school diploma or equivalent
- Ability to work full-time onsite Monday through Friday
- Excellent verbal and written communication skills
- Basic proficiency with computers and office software
- Previous experience in customer service or administrative roles preferred
- Ability to follow security protocols and maintain confidentiality
- Strong organizational skills
- Reliable and punctual work ethic
Job Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or administrative support role preferred
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and basic office equipment
- Ability to manage multiple tasks efficiently
- Attention to detail and organizational skills
- Customer service oriented approach
Job Duties
- Receive and direct incoming calls to appropriate personnel and voicemail
- Greet clients, applicants, and visitors upon arrival
- Issue visitor passes and parking validations and follow security protocols
- Schedule and prepare meeting and conference rooms including setup, catering orders, and securing technological equipment
- Request building and housekeeping services as needed
- Perform general clerical duties including ordering office supplies
- Track incoming and outgoing packages, mail, and freight
- Arrange messenger services as needed
- Arrange hospitality services for guests such as transportation, tickets, reservations
- Deliver output by following defined procedures and processes under close supervision and mentorship
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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