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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $19.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Career growth and training programs
BV Cares direct employee support program
Exclusive discounts and offers
complimentary unlimited continuing education courses
celebration of employee milestones and achievements
referral bonus opportunities
Medical
Dental
Vision
Mental health
prescription benefits
Paid Time Off
401(k) savings with employer match
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a distinguished and rapidly expanding senior living company that owns, manages, and operates luxury senior living communities across the United States and in Mexico City, Mexico. Established with a commitment to providing exceptional care and quality of life for seniors, Belmont Village Senior Living stands out in the industry for its focus on resident well-being, safety, and dignity. Each community is staffed by a diverse team of servant leaders who thrive in hands-on, fast-paced, physically active roles, ensuring a dynamic and supportive environment where seniors can thrive and age gracefully. The company’s core values —... Show More
Job Requirements
- High School diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community
Job Qualifications
- High School diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- Record maintenance work order requests through an electronic record system
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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