Receptionist - OB/GYN

Middlesex Health is a renowned healthcare provider located in Connecticut, recognized as one of the state’s top workplaces and distinguished with a Magnet designation, which signifies excellence in nursing and patient care. Known for combining award-winning talent, cutting-edge technology, and a patient-first approach, Middlesex Health is committed to advancing quality health care and improving patient outcomes. Middlesex Health benefits from a strategic affiliation with the Mayo Clinic Care Network, granting it access to some of the most advanced medical knowledge and research in the world. This collaboration enhances its ability to provide comprehensive, innovative, and evidence-based care to its patients, ensuring they receive the best possible treatments and services available in today’s medical landscape.

The Receptionist position at Middlesex Health is based in the Crescent Street OB GYN department and involves working 36 hours per week, primarily on Shift 1. This role is pivotal in maintaining effective communication between patients, healthcare providers, staff members, and client companies. The Receptionist serves as the first point of contact and is responsible for delivering exceptional service in a caring and supportive manner. Maintaining strict confidentiality regarding patients’ personal and financial information is a foundational aspect of this role, underscoring Middlesex Health’s commitment to patient privacy and compliance with healthcare regulations.

In this role, the Receptionist manages a variety of registration, clerical, and reception duties which include answering and routing telephone calls, greeting patients warmly, scheduling appointments efficiently, and processing medical records requests in a timely manner. Additionally, the Receptionist provides administrative support such as filing and assisting with related tasks as directed by the Manager. This position requires someone with solid computer skills and strong communication abilities to ensure seamless coordination between all parties involved in patient care. The role is designed for individuals who thrive in a structured, professional healthcare environment and who are dedicated to enhancing the patient experience by supporting the operational needs of the OB GYN department at Middlesex Health. By joining the team, the Receptionist will contribute directly to the delivery of high-quality, compassionate care at a facility distinguished for its excellence and innovation in healthcare.