Receptionist - Neurology - Full Time

MercyOne Health System is a respected healthcare provider known for delivering compassionate, patient-centered care across its extensive network of facilities. As a significant player in the healthcare industry, MercyOne Health System is committed to upholding its Mission, Vision, and Core Values, which emphasize honoring the dignity of every person and fostering inclusive and equitable treatment for all patients and employees alike. With a focus on growth, career development, and employee well-being, MercyOne offers comprehensive benefits and a supportive work culture that values integrity, motivation, and teamwork. The organization is dedicated to creating an environment where employees feel inspired to contribute meaningfully to the community’s health and wellness. They are also committed to diversity and equal opportunity in their hiring practices, ensuring all qualified candidates receive fair consideration regardless of background.

The Clinic Receptionist role at MercyOne Health System is a vital frontline position responsible for managing the first point of contact between patients, visitors, and the clinic. This full-time, day-shift position requires a professional demeanor, excellent interpersonal skills, and the ability to handle multiple administrative tasks efficiently. The Clinic Receptionist is responsible for greeting and welcoming patients, facilitating smooth patient check-ins, scheduling appointments, and maintaining accurate records within Electronic Health Record systems. Additionally, they manage phone communications, validate insurance eligibility, collect co-pays or outstanding balances, and ensure compliance with clinic policies and regulatory requirements. This role is essential to maintaining an organized, patient-friendly environment and contributing positively to the overall health services provided by the clinic. Working 40 hours per week, the Receptionist is a critical member of the team, embodying the values of MercyOne Health System through professionalism, confidentiality, and compassionate service. The position offers competitive compensation and opportunities for career advancement within the MercyOne network.