Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Benefits
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
Paid Vacation and Sick Days
401(k) retirement plan
employee pet discounts
Job Description
VCA Animal Hospitals is a renowned veterinary services provider dedicated to the health and well-being of pets. With a strong commitment to exceptional client care and outstanding veterinary services, VCA prioritizes the health of animals while delivering an unmatched customer service experience to pet owners. The company operates a network of veterinary hospitals focusing on providing compassionate, quality care and continuous support for pets and their families. At VCA, every team member shares the mission statement that highlights "your pet's health is our top priority and excellent service is our goal," which is deeply ingrained into the culture and everyday... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or related field
- strong communication skills
- attention to detail
- ability to work in a fast-paced environment
- ability to handle multiple tasks simultaneously
- willingness to learn and adapt
- basic knowledge of animal health and care preferred
Job Qualifications
- High school diploma or equivalent
- previous customer service experience preferred
- excellent communication and interpersonal skills
- ability to multitask and manage time effectively
- experience in scheduling and appointment management
- basic knowledge of veterinary services and animal care principles
- proficiency with computer systems and database management
Job Duties
- Greeting visitors and answering telephones
- guiding clients and their pets to exam rooms
- scheduling and confirming appointments
- placing outbound calls for follow-ups and prospective clients
- presenting and explaining fees and processing payments
- recommending, selecting, and obtaining products and services including prescriptions
- answering questions about products, services, and general animal husbandry
- managing medical records, charts, reports, and correspondence
- hospital maintenance including removal of animal waste and ensuring facility cleanliness
Job Location
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