Receptionist (Mon-Sat; Wed off) - AutoNation USA Denton

Denton, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive compensation

401K Matching

Health Insurance

Dental Insurance

Vision Insurance

Maternity Benefits

Associate purchase and discount programs

YouDecide discounts

Paid Time Off

Job Description

AutoNation is one of the largest automotive retailers in the United States, renowned for its wide-ranging selection of new and used vehicles, customer financing options, parts, and expert maintenance and repair services. With a nationwide network of dealerships, AutoNation is dedicated to providing innovative products and exceptional services that empower customers to make the best decisions for their automotive needs. Committed to corporate social responsibility, AutoNation actively participates in the DRV PNK mission, raising and donating millions of dollars to cancer research and treatment, supporting numerous cancer charities nationwide, and demonstrating an ongoing commitment to making a positive impact in the communities it serves.

The role of the receptionist at AutoNation is vital for maintaining smooth and professional communication between customers and various departments. The receptionist is tasked with managing incoming calls by determining their nature and directing callers appropriately while providing exceptional customer service. This position requires handling basic inquiries, taking detailed messages, and assisting with filing and administrative duties as needed. Additionally, the receptionist prepares sales and service gas tickets for the Accounting Department, serves as a backup to the Sales Department Cashier, and supports the General Manager with clerical tasks. The receptionist is expected to maintain a friendly, professional, and courteous demeanor in all interactions and to participate in meetings and training sessions as scheduled. This is an exciting opportunity for someone seeking employment in a dynamic and inclusive automotive environment where teamwork, innovation, and community contribution are valued.

Job Requirements

High school diploma or equivalent
possess excellent written and verbal communication skills
ability to operate a multi-line switchboard
ability to read and comprehend instructions and information
ability to work well with the public

Job Qualifications

High school diploma or equivalent
possess excellent written and verbal communication skills
ability to operate a multi-line switchboard
ability to read and comprehend instructions and information
ability to work well with the public

Job Duties

Meet and greet customers in a professional manner
operate switchboard telephone system
communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
take thorough messages, indicating the caller's first and last name, company name if applicable, the time and the message the caller wishes to leave
provide basic information to callers who have general inquiries
assist with filing duties and other administrative tasks as needed
prepare sales and service gas tickets for the Accounting Department
serve as a backup to the Sales Department Cashier
assist the General Manager with various clerical duties as needed
attend meetings and trainings as scheduled
perform other duties as assigned
be friendly, professional, courteous and efficient when working with all customers and employees