Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid Time Off
Nine paid holidays
Shift Differentials
weekend shift differentials
free CEUs
free supervision for BBS associate license
Coaching
mentorship
online university tuition discount
company scholarships
Medical insurance
Vision Insurance
Dental Insurance
401k
Employee stock ownership plan
Job Description
Telecare is a well-established behavioral health services organization committed to providing excellent and effective care to individuals striving to recover their health, hopes, and dreams. As a company deeply rooted in compassion and community support, Telecare actively promotes cultural diversity, humility, equity, and inclusion across all levels. They proudly embrace and employ individuals from a wide range of backgrounds including mental health peers, BIPOC, LGBTQIA+, veterans, and people of all belief systems. Telecare operates one of Stanislaus County's Regional Service Teams, delivering comprehensive outpatient and intensive community support mental health services to a diverse population of over 50 members aged 18 and above. The organization emphasizes a holistic approach towards mental health care and is dedicated to creating opportunities for meaningful engagement and long-term recovery for its clients.
The role of the Receptionist at Telecare is crucial as the central communication hub for the Program. This position involves managing the main phone console, greeting all incoming callers and visitors, and performing routine administrative and personnel duties as assigned. The Receptionist ensures the smooth flow of communication within the Program and between clients, staff, and visitors, which helps maintain an organized and welcoming environment essential for effective service delivery. This position is full-time with schedules during the weekdays, specifically Monday to Friday from 8:00 AM to 5:00 PM, offering a consistent work routine. The starting wage for this role is set at $21.00 per hour, with adjustments based on geographic differentials and the candidate's relevant experience above the minimum requirements. Working as a Receptionist at Telecare means joining a team that truly makes a difference in the lives of individuals in behavioral health care by supporting the operational backbone of the Program and ensuring every interaction is handled with care and professionalism. Telecare invests in its employees through ongoing training and certifications, including mandatory CPR, Crisis Prevention Institute (CPI), and First Aid certifications to be obtained upon employment or within 60 days thereafter, reflecting the organization’s commitment to safety and preparedness in a behavioral health environment.
The role of the Receptionist at Telecare is crucial as the central communication hub for the Program. This position involves managing the main phone console, greeting all incoming callers and visitors, and performing routine administrative and personnel duties as assigned. The Receptionist ensures the smooth flow of communication within the Program and between clients, staff, and visitors, which helps maintain an organized and welcoming environment essential for effective service delivery. This position is full-time with schedules during the weekdays, specifically Monday to Friday from 8:00 AM to 5:00 PM, offering a consistent work routine. The starting wage for this role is set at $21.00 per hour, with adjustments based on geographic differentials and the candidate's relevant experience above the minimum requirements. Working as a Receptionist at Telecare means joining a team that truly makes a difference in the lives of individuals in behavioral health care by supporting the operational backbone of the Program and ensuring every interaction is handled with care and professionalism. Telecare invests in its employees through ongoing training and certifications, including mandatory CPR, Crisis Prevention Institute (CPI), and First Aid certifications to be obtained upon employment or within 60 days thereafter, reflecting the organization’s commitment to safety and preparedness in a behavioral health environment.
Job Requirements
- high school diploma or a GED equivalent
- ability to type
- knowledge of general office duties
- must be at least 18 years of age
- must be CPR, crisis prevention institute (CPI), and first aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
- successful completion of post-offer physical examination
- 2-step PPD test for tuberculosis
- acceptable criminal background clearances
- excluded party sanctions clearance
- degree or license verification if applicable
- valid driver’s license with motor vehicle clearance and proof of auto insurance if position requires driving
- compliance with additional regulatory, contractual, or local requirements as applicable
Job Qualifications
- high school diploma or GED equivalent
- ability to type
- knowledge of general office duties
- certification or willingness to obtain CPR, crisis prevention institute, and first aid certification within 60 days of employment
- at least 18 years of age
- ability to maintain confidentiality and professionalism
Job Duties
- operate the main phone console
- greet all callers and incoming visitors
- perform routine administrative duties
- assist personnel as assigned
- maintain a welcoming and organized reception area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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