Receptionist - Mat-Su Palmer Urgent Care - PRN

Anchorage, AK, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.50 - $20.50

Benefits

Health Insurance

401(k)

licensure/certification reimbursement

Tuition Reimbursement

Student Loan Assistance

Job Description

Mat-Su Palmer Urgent Care is a healthcare facility dedicated to delivering high-quality urgent care services to the Mat-Su Valley community. Known for its patient-centered approach, this clinic ensures that every patient receives timely and compassionate care. The organization places a strong emphasis on a team-oriented work environment where staff members are valued and supported to provide excellent service. The clinic operates on a full-time employment basis, offering a competitive benefits package that includes health insurance, 401(k), licensure and certification reimbursement, tuition reimbursement, and student loan assistance for eligible employees. This reflects the company's commitment to employee growth, well-being, and career development.

As a Receptionist at Mat-Su Palmer Urgent Care, you will be the first point of contact for patients, visitors, and vendors, providing a professional and welcoming atmosphere that sets the tone for the entire patient experience. The role involves overseeing front desk operations and managing various administrative tasks to maintain an efficient and organized facility. Responsibilities include greeting and directing visitors, answering and transferring calls, responding to inquiries promptly, and performing clerical duties such as filing, copying, and managing correspondence. You will also handle appointment scheduling, monitor office supplies, and assist with special projects as needed.

This position requires excellent communication skills, professionalism, and the ability to multitask in a fast-paced environment. As a vital member of the healthcare team, you will contribute to the smooth operation of the clinic by ensuring an inviting and efficient front desk experience for all who enter the facility. Your role will support both the patients and medical staff, helping facilitate a seamless flow of information and coordination. The clinic values reliability and adherence to policies, expecting regular attendance and commitment to maintaining confidentiality and privacy standards.

Joining Mat-Su Palmer Urgent Care as a Receptionist offers a rewarding opportunity to be part of a healthcare team that prioritizes quality care and employee satisfaction. The position supports the facility's mission to provide accessible urgent care services while fostering an environment where patients feel respected and cared for immediately upon arrival. Full-time employees benefit from comprehensive health coverage and financial support options, reflecting the clinic's dedication to its workforce. This position is ideal for individuals seeking to grow their administrative and customer service skills within the healthcare industry, with opportunities for professional development and educational support.

Job Requirements

Authorized to work in the U.S. for an employer
0-2 years of customer service or office administration experience required

Job Qualifications

0-2 years of customer service or office administration experience
strong verbal and written communication skills
proficiency in using office equipment and basic computer applications including Microsoft Office Suite
excellent organizational and multitasking skills
professional and courteous demeanor
ability to maintain confidentiality and adhere to privacy standards

Job Duties

Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department
answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication
responds to customer inquiries promptly and professionally, providing information or redirecting as necessary
performs general clerical duties, including filing, copying, and composing routine correspondence
maintains a clean and organized reception area to ensure a positive first impression for visitors
operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis
manages scheduling tasks, including appointment setting and meeting coordination, as needed
monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs
assists with special projects and additional administrative tasks as assigned
performs other duties as assigned
maintains regular and reliable attendance
complies with all policies and standards