Receptionist Maple Street Danvers

Beth Israel Lahey Health (BILH) is a comprehensive healthcare organization that brings together a vast network of hospitals, primary care providers, and specialty services throughout Massachusetts. With a workforce exceeding 35,000 dedicated professionals including nurses, doctors, therapists, researchers, and support staff, BILH is committed to providing outstanding patient care, innovative research, and community health programs. The organization fosters a collaborative environment that encourages growth, compassion, and excellence across all its service lines. BILH is dedicated to creating a supportive and diverse work environment where each team member contributes to improving the health and wellbeing of the communities they serve.

The Primary Care division within Beth Israel Lahey Health plays a crucial role in delivering frontline healthcare services. The role of a patient-facing staff member at BILH Primary Care goes beyond typical clerical duties, embodying the values of empathy, efficiency, and professionalism. This position offers a unique opportunity to impact patient experiences positively by serving as the initial point of contact in the healthcare journey. Responsibilities include managing patient registrations, scheduling appointments, handling billing and co-pay collections, and conducting appointment confirmation calls. By maintaining excellent customer service standards and effective communication, individuals in this role help ensure patients receive timely and appropriate care.

This full-time, day-shift position is an excellent fit for those who enjoy dynamic administrative work and are passionate about making a difference in the healthcare space. The role requires strong computer skills, attention to detail, and the ability to multitask within a fast-paced environment. Compensation for this position ranges from $20.00 to $26.92 per hour, reflecting a competitive wage plan that considers experience, education, and other relevant factors. Besides a rewarding work environment, BILH emphasizes health and safety by requiring all staff to be vaccinated against influenza as a condition of employment. Joining the BILH Primary Care team means becoming an integral part of an organization dedicated to compassionate, patient-centered care and continuous improvement in healthcare delivery.