Receptionist - Kia Burlington

Asbury Automotive Group is a leading automotive retailer in the United States, providing a wide range of vehicles and automotive services to customers across various regions. Established on a foundation of integrity and customer satisfaction, Asbury has grown into a trusted name in the automotive industry. The company operates numerous dealerships and service centers, emphasizing quality customer service, innovation, and community involvement. With a strong commitment to employee development and a positive work culture, Asbury continues to set the standard for excellence in automotive retail and service.

The Receptionist role at Asbury is an essential frontline position within the dealership operations. This role serves as the primary point of contact for inbound communication, including answering phone calls and welcoming walk-in customers. The receptionist must effectively determine the needs of callers and visitors, directing them to the appropriate departments or individuals to ensure a smooth and efficient customer experience. Beyond managing incoming communications, the receptionist is also responsible for providing basic information, taking detailed messages, and assisting with clerical duties as needed.

This position requires an individual with excellent communication and customer service skills, who can maintain a professional image and demeanor at all times. The receptionist must be adept at multitasking in a fast-paced environment, utilizing advanced computer and phone skills including proficiency with internet applications and Microsoft Outlook. While not mandatory, the ability to speak multiple languages is considered an asset, enhancing the ability to serve a diverse customer base. The role demands flexibility, especially with a willingness to work late shifts as part of a flexible scheduling system.

Asbury offers competitive hourly compensation ranging from $16 to $18 per hour, with pay determined by factors such as experience within the role and industry, as well as educational background. The company supports its employees through a comprehensive benefits package, including weekly pay, paid holidays and time off, paid training, and eligibility for stock awards for select employees. Insurance offerings include medical, vision, dental, accident, critical illness, and hospital indemnity plans, alongside up to 12 weeks paid pregnancy leave and paid parental leave. Financial benefits include health savings accounts, flexible spending accounts, disability plans, life insurance options, and a 401k plan with company match.

Professional development is a valued aspect at Asbury, with access to digital career path tools and continuous internal training programs aimed at fostering employee growth and career advancement. Additional employee benefits extend to student loan relief resources, an employee assistance program, employee discounts on parts and services, scholarship awards, community service initiatives with paid volunteer hours, and a robust employee referral program with bonus opportunities. Overall, the Receptionist role at Asbury Automotive Group is designed for individuals seeking a dynamic, supportive, and rewarding work environment within the automotive retail sector.