Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Benefits
Paid Time Off
401(k) retirement savings plan
Employee assistance program
Business travel insurance
accident insurance
Job Description
CenterWell Senior Primary Care, a division of Humana Inc., is dedicated to providing proactive and preventive healthcare services specifically designed for seniors. As one of the largest providers of senior-focused primary care in the nation, CenterWell aims to improve the health outcomes of its patients by offering personalized and compassionate care. The organization’s unique care model emphasizes taking the time to listen, learn, and address various factors that influence patient well-being. This includes physical health, chronic condition management, screenings, wellness visits, and minor injury treatments, delivered by integrated care teams consisting of physicians, nurses, behavioral health specialists, and other healthcare... Show More
Job Requirements
- High school diploma or GED
- 1 year or more experience working in a healthcare setting preferred but candidates with strong customer service background in retail, hospitality, or call centers will be considered
- must be passionate about contributing to an organization focused on continuously improving patient experiences and care
- excellent customer service and phone etiquette
- team player with a positive attitude
- ability to multitask in a fast-paced environment
- attention to detail and highly organized
- knowledge of MS Office (Word, Excel, Outlook, Access)
Job Qualifications
- High school diploma or GED
- 1 year or more experience in a healthcare setting preferred but candidates with strong customer service background in retail, hospitality, or call centers will be considered
- excellent customer service and phone etiquette
- team player with a positive attitude
- ability to multitask in a fast-paced environment
- attention to detail and highly organized
- knowledge of MS Office (Word, Excel, Outlook, Access)
- value-based care model experience preferred
- knowledge of medical terminology preferred
- experience with EMR systems preferred
- bilingual in English and Spanish preferred
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- accommodate visitors by greeting them and determining the nature of their visit
- operate a switchboard or multi-line phone system
- maintain long distance call logs
- take and distribute accurate messages
- issue visitor passes and maintain visitor logs
- alert appropriate party of visitor arrival or direct visitors to appropriate office or department
- respond to routine inquiries regarding organization information such as location, hours, phone numbers, and email
- book meeting rooms
- type, organize, and distribute mail
- receive and send courier packages
Job Location
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