Receptionist HCC

PruittHealth is a leading provider in senior healthcare services with a strong commitment to compassionate care and a family-oriented culture. As an organization dedicated to improving the quality of life for seniors, PruittHealth focuses on delivering excellent service in its facilities by combining professional expertise with a genuine caring environment. With locations across multiple states, PruittHealth offers a supportive atmosphere where employees are valued and encouraged to grow within their roles. The company emphasizes the importance of unity, compassion, and dedication, encapsulated by their motto "Family Makes Us Stronger. Our family, your family, one family." This highlights their belief in interconnectedness and the power of a supportive community inside and outside the workplace.

The role in focus is a key administrative position tasked with the day-to-day secretarial and receptionist duties at one of PruittHealth's facilities. This job is vital to ensuring smooth operational flow and providing professional support aligned with established procedures and organizational policies. The employee will serve as the first point of contact for residents, families, visitors, and staff, handling communication with care and confidentiality. Responsibilities include managing incoming calls, maintaining strict privacy compliance under the Privacy Act, performing clerical tasks such as typing at least 50 words per minute, handling mail and billing statements, and supporting the facility's administrative operations including payroll assistance. Additionally, this role involves emergency response recognition, maintaining confidential records, and monitoring visitor activities to report suspicious situations.

Candidates will benefit from working in a supportive environment that values accuracy, confidentiality, and professionalism. The position requires patience and an ability to remain focused on repetitive tasks over extended periods. The role also involves collaboration with supervisors and administrators to report and manage workplace situations and ensure adherence to policies. This position represents an ideal opportunity for individuals interested in administrative work within the healthcare sector, particularly those who value a family-like workplace culture and want to contribute to the well-being of senior residents.

PruittHealth is an Equal Employment Opportunity employer that encourages applicants from all backgrounds, promoting diversity and inclusion. For candidates interested in this position, possessing at least six months of experience in payroll, insurance, or clerical roles is essential, with a higher preference for individuals holding two years of experience in these areas along with relevant coursework. This helps ensure the successful completion of tasks such as salary surveys, complaint reporting, supply inventory management, and other administrative functions. Candidates are expected to adhere strictly to confidentiality and privacy policies while delivering excellent customer service to residents, families, and visitors.

In summary, this administrative secretary and receptionist position at PruittHealth offers meaningful work within a respected healthcare company known for its family-focused values and commitment to making a difference in people's lives. It presents a career path where dedication to service, accuracy, and interpersonal skills intersect to support the facility's smooth operations and contribute positively to the community it serves.