Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
supportive work environment
Job Description
PruittHealth is a well-established healthcare provider committed to delivering exceptional care and support to residents in its facilities. With a strong emphasis on family values, PruittHealth fosters a nurturing environment where patients, their families, and staff are united in making a meaningful difference. The company takes pride in its inclusive culture, ensuring that all employees are valued and supported. Known for its dedication to quality healthcare and community support, PruittHealth offers career opportunities that emphasize growth, compassion, and teamwork.
The role of Administrative Secretary and Receptionist at PruittHealth involves managing the day-to-day administrative and front-desk functions within the facility. This position is critical in maintaining smooth communication between residents, staff, families, and other visitors while ensuring confidentiality and adherence to established protocols. The individual in this role will be responsible for answering incoming calls, managing correspondence, operating office equipment, and supporting various administrative tasks such as payroll assistance and document preparation. Confidentiality is paramount, particularly regarding sensitive personnel and resident information, and adherence to privacy legislation such as the Privacy Act is required.
The Administrative Secretary and Receptionist acts as a key point of contact in the facility, greeting visitors, handling mail distribution, and supporting the office supervisor and facility administrator with various clerical and administrative duties. They must be capable of performing repetitive tasks with a high level of accuracy and maintain composure in responding to emergency situations involving residents. The position requires strong communication skills, meticulous attention to detail, and the ability to manage multiple responsibilities efficiently. Working at PruittHealth offers an opportunity to contribute to a compassionate healthcare environment while developing valuable administrative and operational skills in a supportive team setting.
The role of Administrative Secretary and Receptionist at PruittHealth involves managing the day-to-day administrative and front-desk functions within the facility. This position is critical in maintaining smooth communication between residents, staff, families, and other visitors while ensuring confidentiality and adherence to established protocols. The individual in this role will be responsible for answering incoming calls, managing correspondence, operating office equipment, and supporting various administrative tasks such as payroll assistance and document preparation. Confidentiality is paramount, particularly regarding sensitive personnel and resident information, and adherence to privacy legislation such as the Privacy Act is required.
The Administrative Secretary and Receptionist acts as a key point of contact in the facility, greeting visitors, handling mail distribution, and supporting the office supervisor and facility administrator with various clerical and administrative duties. They must be capable of performing repetitive tasks with a high level of accuracy and maintain composure in responding to emergency situations involving residents. The position requires strong communication skills, meticulous attention to detail, and the ability to manage multiple responsibilities efficiently. Working at PruittHealth offers an opportunity to contribute to a compassionate healthcare environment while developing valuable administrative and operational skills in a supportive team setting.
Job Requirements
- High school diploma or equivalent
- At least six months experience in payroll, insurance and/or clerical position
- Ability to type at least 50 words per minute with high accuracy
- Ability to maintain confidentiality and handle sensitive information
- Strong communication and interpersonal skills
- Ability to perform repetitive tasks for long periods
- Willingness to report emergencies promptly
- Proficiency in operating office machines and computer
Job Qualifications
- High school diploma or equivalent
- Prefer two years of experience in payroll, insurance and/or clerical position
- Courses in payroll, bookkeeping, office procedures and related subjects
Job Duties
- Answers incoming telephone calls and direct to appropriate person or department
- Maintains confidentiality of all pertinent personnel information in accordance with Privacy Act and personnel policies
- Types documents, reports, letters at least 50 words per minute with high accuracy
- Remains at repetitious tasks for long periods while completing paperwork
- Recognizes, responds to and/or reports resident emergency situations immediately
- Maintains strict confidentiality on all facility data
- Communicates with and supports residents, families, visitors
- Maintains privacy of records, conditions and other information relating to residents, employees and facility
- Performs assigned tasks in accordance with policies and procedures and as instructed by Administrator
- Notifies supervisor of pending absence or tardiness within prescribed time frame
- Operates copier, office machines, computer as directed
- Prepares and mails statements in accordance with billing procedures
- Assists in preparing time cards and distributing payroll checks
- Maintains current files and listings of residents, emergency phone numbers of on-call personnel, key personnel
- Greets visitors, guests, sales people and monitors or reports suspicious persons or situations to Administrator
- Receives, sorts and distributes mail
- Refers difficult interactions to Administrator or appropriate department head
- Conducts annual salary and wage surveys and reports to Administrator
- Assists in reporting complaints and grievances from residents, families, visitors
- Assists with completing forms, reports not considered essential functions
- Assists with supply inventory
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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