
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career Development
flexible schedule
Job Description
PruittHealth is a leading healthcare establishment specializing in providing exceptional long-term care and rehabilitation services. Known for its commitment to compassionate care, PruittHealth operates numerous facilities across the United States, dedicated to improving the quality of life for residents through personalized attention and a family-oriented approach. The organization promotes a supportive environment that extends beyond patients to their families and staff, fostering a sense of unity and shared purpose. This reputable healthcare provider focuses on delivering skilled nursing, assisted living, and specialized therapy services to diverse populations in need of continuous medical care. \n\nThe position available is an Administrative Secretary and Receptionist role at PruittHealth, designed to support the facility's day-to-day administrative and secretarial operations. This role is crucial to maintaining the smooth functioning of the office by managing incoming communication, performing clerical duties, and providing frontline customer service to residents, families, and visitors. The successful candidate will work under the supervision of the Office Supervisor and Administrator, adhering to company policies and confidentiality standards. The employment type typically involves a full-time schedule, and compensation aligns with industry standards for similar roles, emphasizing both competitive pay and opportunities for career advancement. \n\nThe responsibilities incorporated in this role include handling and directing telephone calls, maintaining strict confidentiality concerning resident and personnel information in accordance with privacy regulations such as the Privacy Act, and proficiently typing documents with high accuracy and speed. The Administrative Secretary also contributes to emergency responsiveness by recognizing and reporting resident emergencies immediately. The position requires engagement with various stakeholders including visitors, residents, and staff, ensuring respectful and clear communication at all times. Additionally, the role encompasses essential administrative tasks like managing mail, operating office machinery such as copiers and computers, maintaining resident files and emergency contacts, and assisting with payroll-related activities including preparing time cards and distributing checks. \n\nThis role also entails performing routine office tasks such as greeting guests, monitoring for security concerns, supporting supply inventory, and conducting annual salary and wage surveys to assist the administrative team in maintaining competitive compensation structures. Working in this position demands a patient and detail-oriented individual capable of staying focused on repetitive tasks while upholding high professional standards. The organization values employees who embody the family-oriented culture and are dedicated to making a meaningful difference in the lives of residents and their families. PruittHealth is an Equal Employment Opportunity employer, committed to diversity and inclusion in the workplace. The environment promotes continuous learning and development through specialized courses and practical experience, encouraging applicants with prior payroll, insurance, or clerical experience. Overall, this role at PruittHealth offers a fulfilling career path for individuals passionate about healthcare administration and community service, combining administrative duties with heartfelt care delivery.
Job Requirements
- High school diploma or equivalent
- At least six months experience in payroll, insurance and/or clerical position
- Ability to type at least 50 words per minute with high accuracy
- Ability to maintain confidentiality in accordance with the Privacy Act
- Good communication and interpersonal skills
- Proficiency in operating office machines and computers
- Ability to manage repetitive clerical tasks for extended periods
- Ability to respond promptly to emergency situations
- Ability to follow established policies and procedures
Job Qualifications
- High school diploma or equivalent
- Preferred two years of experience in a payroll, insurance and/or clerical position
- Courses in payroll, bookkeeping, office procedures, and other related subjects
Job Duties
- Answers incoming telephone calls and direct to appropriate person or department
- Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act
- Types documents, reports, letter, etc. at least 50 words per minute with high accuracy
- Remains at repetitious tasks for long periods of time while completing paperwork
- Recognizes, respond to and/or report resident emergency situations immediately
- Maintains strict confidentiality on all facility data
- Communicates with and support residents, families, visitors, etc.
- Maintains privacy of records, conditions and other information relating to residents, employees and facility
- Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator
- Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook
- Operates copier, office machines, computer, etc., as directed
- Prepares and mail statements in accordance with established billing procedures
- Assists in preparing time cards and distributing payroll checks
- Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
- Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator
- Receives, sorts and distributes mail as directed
- Refers difficult and conflicting interactions or situations to Administrator or appropriate department head
- Conducts annual salary and wage surveys and reports finding to the Administrator
- Assists in reporting complaints and grievances from residents, families, visitors and partners
- Assists with completing forms, reports, etc., that are not considered as essential functions
- Assists with supply inventory
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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