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Receptionist HCC

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $19.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

PruittHealth is a reputable healthcare organization dedicated to providing exceptional care and services to residents in its facilities. Known for its commitment to compassionate and quality care, PruittHealth operates multiple long-term care and rehabilitation centers, focusing on fostering a family-oriented environment for residents, their families, and staff members. The company emphasizes its mission to support families through loving, giving, and caring connections, making each facility feel like one united family. PruittHealth values diversity and inclusion, ensuring equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, disability, or veteran status.

This role is designed for an individual who will perform vital day-to-day administrative, secretarial, and receptionist functions within the facility. Reporting to the Office Supervisor, the position requires handling various communication tasks including answering telephone calls, directing visitors, and maintaining confidentiality and privacy in accordance with the Privacy Act and company policies. The role demands high accuracy in typing documents and reports and requires the ability to manage clerical functions such as operating office equipment, preparing statements, handling payroll support tasks, and maintaining detailed resident and facility records. The successful candidate will play an essential role in supporting residents, families, and staff, responding promptly to emergencies, and ensuring smooth administrative operations.

Working at PruittHealth offers an opportunity to be part of a caring community committed to making a significant difference in the lives of residents. The position encourages professional growth for candidates with prior experience in payroll, insurance, or clerical positions, ideally with some related coursework. It is a unique opportunity to contribute to a family-like culture in a stable healthcare environment. With a welcoming approach to diversity and a culture that values teamwork and empathy, the role provides a chance to develop and apply organizational and communication skills in a meaningful context. PruittHealth fosters a respectful workplace where employees are encouraged to grow and contribute to ongoing success. If you are looking for a fulfilling administrative role in healthcare, this position offers valuable experience and the chance to build a career in a compassionate, supportive setting.

Job Requirements

  • High school diploma or equivalent
  • At least six months experience in payroll, insurance and/or clerical position

Job Qualifications

  • High school diploma or equivalent
  • At least six months experience in payroll, insurance and/or clerical position
  • Prefer two years of experience in payroll, insurance and/or clerical position
  • Courses in payroll, bookkeeping, office procedures, and related subjects

Job Duties

  • Answers incoming telephone calls and direct to appropriate person or department
  • Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act and established personnel policies
  • Types documents, reports, letters, etc. at least 50 words per minute with high accuracy
  • Remains at repetitious tasks for long periods of time while completing paperwork
  • Recognizes, responds to and/or reports resident emergency situations immediately
  • Maintains strict confidentiality on all facility data
  • Communicates with and supports residents, families, visitors
  • Maintains privacy of records, conditions and other information relating to residents, employees and facility
  • Performs assigned tasks in accordance with policies and procedures
  • Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook
  • Operates copier, office machines, computer, etc., as directed
  • Prepares and mails statements in accordance with established billing procedures
  • Assists in preparing time cards and distributing payroll checks
  • Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
  • Greets visitors, guests, residents, sales people and others and monitors or reports suspicious persons or situations to the Administrator
  • Receives, sorts and distributes mail as directed
  • Refers difficult and conflicting interactions or situations to Administrator or appropriate department head
  • Conducts annual salary and wage surveys and reports findings to the Administrator
  • Assists in reporting complaints and grievances
  • Assists with completing non-essential forms and reports
  • Assists with supply inventory

Job Criteria

Experience

Entry Level (1-2 years)


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