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Receptionist - Glendale

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement savings plan
Paid Time Off
paid parental and caregiver leave
short-term and long-term disability
Life insurance
Volunteer time off

Job Description

CenterWell Senior Primary Care, a subsidiary of Humana Inc., is a leading healthcare provider dedicated to delivering personalized, proactive, and preventive care to seniors. Known for its integrated care model, CenterWell focuses on whole-person health, which encompasses physical, emotional, and social wellness. As the nation's largest provider of senior-focused primary care, CenterWell operates with a commitment to improving patient outcomes by spending more time with patients through a comprehensive team approach that includes physicians, nurses, behavioral health specialists, and more.

Humana Inc., the parent company of CenterWell, is an industry leader providing competitive benefits and fostering a supportive work envi... Show More

Job Requirements

  • High school diploma or GED
  • 1 year or more of experience in healthcare or customer service
  • Ability to multitask in a fast-paced environment
  • Excellent communication and phone etiquette
  • Strong organizational skills
  • Knowledge of MS Office
  • Must be passionate about patient care
  • Ability to work under supervision and follow established guidelines

Job Qualifications

  • High school diploma or GED
  • 1 year or more of experience in a healthcare setting preferred
  • strong customer service background acceptable
  • Excellent customer service and phone etiquette skills
  • Ability to multitask in a fast-paced environment
  • Attention to detail and highly organized
  • Knowledge of MS Office (Word, Excel, Outlook, Access)
  • Team player with a positive attitude
  • Passionate about improving patient experiences and care

Job Duties

  • Receive and correctly route incoming and outgoing telephone calls
  • Accommodate visitors promptly, courteously, and accurately
  • Operate a switchboard or multi-line phone system
  • Maintain long distance call logs
  • Take and distribute accurate messages
  • Greet visitors, issue visitor passes, and maintain visitor logs
  • Respond to routine inquiries regarding organization details
  • Book meeting rooms, type documents, and organize and distribute mail
  • Receive and send courier packages
  • Work under close supervision within established policies and guidelines

Job Location

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