Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement savings plan
Paid Time Off
paid parental and caregiver leave
short-term and long-term disability
Life insurance
Volunteer time off
Job Description
CenterWell Senior Primary Care, a subsidiary of Humana Inc., is a leading healthcare provider dedicated to delivering personalized, proactive, and preventive care to seniors. Known for its integrated care model, CenterWell focuses on whole-person health, which encompasses physical, emotional, and social wellness. As the nation's largest provider of senior-focused primary care, CenterWell operates with a commitment to improving patient outcomes by spending more time with patients through a comprehensive team approach that includes physicians, nurses, behavioral health specialists, and more.
Humana Inc., the parent company of CenterWell, is an industry leader providing competitive benefits and fostering a supportive work envi... Show More
Humana Inc., the parent company of CenterWell, is an industry leader providing competitive benefits and fostering a supportive work envi... Show More
Job Requirements
- High school diploma or GED
- 1 year or more of experience in healthcare or customer service
- Ability to multitask in a fast-paced environment
- Excellent communication and phone etiquette
- Strong organizational skills
- Knowledge of MS Office
- Must be passionate about patient care
- Ability to work under supervision and follow established guidelines
Job Qualifications
- High school diploma or GED
- 1 year or more of experience in a healthcare setting preferred
- strong customer service background acceptable
- Excellent customer service and phone etiquette skills
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Team player with a positive attitude
- Passionate about improving patient experiences and care
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- Accommodate visitors promptly, courteously, and accurately
- Operate a switchboard or multi-line phone system
- Maintain long distance call logs
- Take and distribute accurate messages
- Greet visitors, issue visitor passes, and maintain visitor logs
- Respond to routine inquiries regarding organization details
- Book meeting rooms, type documents, and organize and distribute mail
- Receive and send courier packages
- Work under close supervision within established policies and guidelines
Job Location
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