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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Night Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
Pet insurance
403(b)
Disability insurance
403(b) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Life insurance
Job Description
Casa de las Campanas is a premier senior living community located in the scenic area of Rancho Bernardo, California. Renowned for its upscale resort-style environment, the community offers a unique blend of exceptional hospitality, all-inclusive lifestyle, and breathtaking natural surroundings that appeal to a vibrant and well-traveled senior population. Residents enjoy an active social life, including communal meals, outdoor activities like exploring nearby trails, and the beauty of southern California’s landscape. This commitment to quality of life and well-being is at the heart of Casa de las Campanas' mission to enhance the lives of seniors every day through compassionate care... Show More
Job Requirements
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
- Ability to pass background checks including fitness for duty physical, fingerprinting, and employment references as required by a licensed residential care facility
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms and respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries, log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accepts tray order requests on Saturday and Sunday
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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