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Casa De Las Campanas logo

Receptionist Full Time (PM Shift)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability insurance
403(b) retirement plan with employer match
Paid Time Off

Job Description

Casa de las Campanas is a premier senior living community located in the picturesque area of Rancho Bernardo, California. Offering an upscale resort-style environment, this community is dedicated to enhancing the lives of seniors through exceptional hospitality, engaging social opportunities, and a beautiful natural setting. Known for its all-inclusive lifestyle, Casa de las Campanas blends luxury living with the warmth of a close-knit senior community. Residents here enjoy a vibrant lifestyle that includes socializing over meals, exploring nearby trails, and appreciating breathtaking views. The community is committed to providing a supportive and welcoming atmosphere, making every day enriching and enjoyable... Show More

Job Requirements

  • High school diploma or equivalent
  • two or more years of customer service experience at a concierge, front desk or similar position
  • one or more years of PBX system experience preferred
  • strong communication and interpersonal skills
  • ability to maintain a clean and organized reception area
  • capability to respond promptly to emergency signals and alarms
  • proficiency with office equipment including fax, copier, and computers
  • ability to maintain accurate visitor logs and handle mail and deliveries
  • must pass background checks including fingerprinting and employment references as required by licensed residential care facility

Job Qualifications

  • High school graduate
  • two or more years of customer service work experience at a concierge, front desk or similar position
  • one or more years of PBX experience is desirable
  • exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors

Job Duties

  • Answer and direct phone calls in a polite and friendly manner
  • welcome residents and visitors in a warm and friendly manner and answer any questions they may have
  • maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
  • monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
  • communicate clearly and professionally through 2-way radio to other departments
  • monitor lobby security
  • operate standard office equipment on a regular basis including a fax machine, a copy machine, and a computer
  • keep detailed and accurate records of visitors through Accushield
  • receive deliveries, log, sort, and distribute incoming mail and packages
  • receive, log, and distribute resident prescriptions
  • take inventory of reception supplies and restock as needed
  • maintain resident census reports
  • coordinate information distribution between the reception desk and departments as appropriate
  • maintain the general reception filing system
  • provide general administrative support to staff and residents as needed
  • provide lunch and dinner reservations for the dining rooms
  • accept tray order requests on Saturday and Sunday

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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