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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability insurance
403(b) retirement plan with employer match
Paid Time Off
Job Description
Casa de las Campanas is a premier senior living community located in the picturesque area of Rancho Bernardo, California. Offering an upscale resort-style environment, this community is dedicated to enhancing the lives of seniors through exceptional hospitality, engaging social opportunities, and a beautiful natural setting. Known for its all-inclusive lifestyle, Casa de las Campanas blends luxury living with the warmth of a close-knit senior community. Residents here enjoy a vibrant lifestyle that includes socializing over meals, exploring nearby trails, and appreciating breathtaking views. The community is committed to providing a supportive and welcoming atmosphere, making every day enriching and enjoyable... Show More
Job Requirements
- High school diploma or equivalent
- two or more years of customer service experience at a concierge, front desk or similar position
- one or more years of PBX system experience preferred
- strong communication and interpersonal skills
- ability to maintain a clean and organized reception area
- capability to respond promptly to emergency signals and alarms
- proficiency with office equipment including fax, copier, and computers
- ability to maintain accurate visitor logs and handle mail and deliveries
- must pass background checks including fingerprinting and employment references as required by licensed residential care facility
Job Qualifications
- High school graduate
- two or more years of customer service work experience at a concierge, front desk or similar position
- one or more years of PBX experience is desirable
- exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- welcome residents and visitors in a warm and friendly manner and answer any questions they may have
- maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- communicate clearly and professionally through 2-way radio to other departments
- monitor lobby security
- operate standard office equipment on a regular basis including a fax machine, a copy machine, and a computer
- keep detailed and accurate records of visitors through Accushield
- receive deliveries, log, sort, and distribute incoming mail and packages
- receive, log, and distribute resident prescriptions
- take inventory of reception supplies and restock as needed
- maintain resident census reports
- coordinate information distribution between the reception desk and departments as appropriate
- maintain the general reception filing system
- provide general administrative support to staff and residents as needed
- provide lunch and dinner reservations for the dining rooms
- accept tray order requests on Saturday and Sunday
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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