Receptionist-Full time-Days

Fayetteville, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee wellness program

Tuition Assistance

Paid holidays

Job Description

Cape Fear Valley Health is a leading regional health system based in Fayetteville, North Carolina, dedicated to providing exceptional healthcare services to a broad community encompassing southeastern North Carolina. As one of the largest private not-for-profit health systems in the state, Cape Fear Valley operates a network of eight hospitals including the Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, and several others, along with more than 60 medical offices and specialty care clinics. The organization serves a diverse seven-county region with a team of over 7,000 employees and 850 physicians, committed to delivering patient-centered care. At the heart of Cape Fear Valley is a mission to improve the quality of life for every individual they touch, placing a strong emphasis on integrity, excellence, and compassionate healthcare across every interaction and treatment provided.

The role of Receptionist within the Post Anesthesia department at Cape Fear Valley Medical Center offers an exciting opportunity to be a vital part of this healthcare community. This full-time, daytime position is centered on providing exceptional customer service and administrative support to both patients and staff. Responsibilities include greeting the public and colleagues, managing communications, and ensuring smooth operation of administrative functions within the department. This role requires excellent interpersonal skills to interact effectively with a diverse population and maintain the integrity of information flow through telephone, mail, and in-person communications. The receptionist will also coordinate and schedule meetings, maintain office supplies, and assist in record-keeping related to budgets and personnel requisitions. With a $2,000 bonus as an incentive, this position offers both professional growth and rewarding compensation within a dynamic healthcare environment. Working at Cape Fear Valley means joining an organization that values teamwork, community service, and continuous improvement in patient care, creating an enriching work atmosphere for employees at all levels.

Job Requirements

High school diploma or equivalent
No prior work experience required
Ability to read, write and speak fluent English
Basic knowledge of computers, multi-line telephones, copiers and calculators
Strong interpersonal skills
Knowledge of medical terminology preferred
Ability to sit for prolonged periods
Ability to communicate verbally
Auditory and visual acuity to perform job functions
Willingness to follow safety protocols regarding potential exposure to infectious materials

Job Qualifications

High school diploma or equivalent
Ability to read, write and speak fluent English
Basic knowledge of computers and office equipment such as multi-line telephones, copiers, and calculators
Strong interpersonal skills
Knowledge of medical terminology preferred

Job Duties

Greet the public and fellow employees and direct them to appropriate people or places for assistance
Accept and convey accurate and timely messages, routing telephone calls appropriately
Distribute mail coming into and originating from the office
Assist with monitoring and record keeping related to operating and capital budget
Process travel requests and educational arrangements
Computerize select information for ease of retrieval
Maintain office supplies
Schedule meetings upon request
Ensure integrity of communication systems with personnel department regarding status changes and personnel action forms
Maintain and monitor system for recording and tracking personnel requisitions