Job Overview
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Life insurance
Paid Time Off
exclusive discounts
401(k) plan with Company Match
Paid holidays
Wellness Program
Free team member clinic
Access to a free health coach
Employee assistance program
Employee Referral Program
Ongoing training and opportunities for growth and advancement
Job Description
Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, is proud to be the state’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands, Bergstrom Automotive serves communities in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton. Recognized as the top dealership group to work for in Wisconsin by Automotive News and honored with awards such as Glassdoor's "Best Places to Work," the Better Business Bureau commendation, and Time Magazine accolades, Bergstrom Automotive exemplifies excellence, integrity, and community involvement. The group fosters a culture of innovation and growth, offering its team members a supportive, rewarding workplace that encourages career advancement and personal fulfillment. The company also supports local communities through partnerships with organizations like Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin, reinforcing its commitment to social responsibility.
The Receptionist role at Bergstrom Genesis of Appleton entails being the welcoming face to guests who visit the dealership, ensuring a positive first impression, and facilitating seamless communication within the team. This position offers scheduled hours from Monday to Friday, 7:00 am to 3:00 pm, with pay starting at $15.00 to $18.00 per hour, based on experience, plus an additional $2.00 per hour worked on Saturdays. The successful candidate will excel at guest reception by greeting visitors warmly and directing them appropriately, managing incoming phone calls professionally, providing administrative support including data entry and filing, maintaining the cleanliness and comfort of the front desk and waiting area, and coordinating with sales, service, and parts departments to guarantee exceptional guest experiences. This role requires excellent communication skills, strong organizational abilities in a fast-paced environment, proficiency with Microsoft Office, and a genuine passion for customer service. Working as a Receptionist at Bergstrom Automotive means joining a dynamic, award-winning team that values your contribution and fosters your career growth while providing a comprehensive benefits package and a positive work-life balance.
The Receptionist role at Bergstrom Genesis of Appleton entails being the welcoming face to guests who visit the dealership, ensuring a positive first impression, and facilitating seamless communication within the team. This position offers scheduled hours from Monday to Friday, 7:00 am to 3:00 pm, with pay starting at $15.00 to $18.00 per hour, based on experience, plus an additional $2.00 per hour worked on Saturdays. The successful candidate will excel at guest reception by greeting visitors warmly and directing them appropriately, managing incoming phone calls professionally, providing administrative support including data entry and filing, maintaining the cleanliness and comfort of the front desk and waiting area, and coordinating with sales, service, and parts departments to guarantee exceptional guest experiences. This role requires excellent communication skills, strong organizational abilities in a fast-paced environment, proficiency with Microsoft Office, and a genuine passion for customer service. Working as a Receptionist at Bergstrom Automotive means joining a dynamic, award-winning team that values your contribution and fosters your career growth while providing a comprehensive benefits package and a positive work-life balance.
Job Requirements
- Previous experience in a receptionist or guest service role
- Strong communication skills
- Ability to multitask and stay organized
- Proficiency in Microsoft Office Suite
- Positive attitude and customer service orientation
Job Qualifications
- Previous experience as a receptionist, front desk agent, or in a guest service role is preferred
- Excellent verbal and written communication skills with a friendly and professional demeanor
- Strong attention to detail and the ability to multitask in a fast-paced environment
- Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems
- A passion for providing outstanding guest service and maintaining a positive attitude
Job Duties
- Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member
- Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed
- Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed
- Maintain a clean and welcoming front desk and waiting area
- Offer guests refreshments and ensure they are comfortable while they wait
- Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction
Job Criteria
Experience
No experience required
Job Location
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