Receptionist - Full Time

Toledo, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.50 - $19.00

Work Schedule

Day Shifts

Benefits

PPO medical plan

High deductible medical plan

Flexible spending account

Health savings account

dental coverage

vision coverage

401K with employer matching

Life insurance

short-term disability

long-term disability

Employee assistance program

Wellness Program

Earned Time Off

Job Description

Rehabilitation Hospital of Northwest Ohio, located in Toledo, Ohio, is a premier inpatient rehabilitation facility renowned for providing comprehensive rehabilitative care to patients recovering from a range of serious medical conditions. These include strokes, brain and spinal cord injuries, complex orthopedic surgeries, and other conditions requiring intensive therapy. The hospital is dedicated to restoring hope, functionality, and independence to its patients through expert care and a compassionate approach. Serving the Toledo metropolitan area and beyond, the hospital offers a full continuum of rehabilitation services. These include specialized neurological rehabilitation, orthopedic and sports injury rehabilitation, and cardiopulmonary rehabilitation programs. Each patient receives an individualized care plan tailored to their specific needs, supported by one-on-one therapy sessions in state-of-the-art facilities such as the cutting-edge therapy gym and tranquil rehab gardens.

Rehabilitation Hospital of Northwest Ohio is fully accredited and ranked among the nation’s leading rehabilitation hospitals. The facility prides itself on delivering efficient, effective care that leads to remarkable patient improvements and facilitates confident, successful returns to everyday life. Toledo, Ohio, is an appealing location that combines cultural attractions, green spaces, and a vibrant waterfront. Known for its zoo, art museum, and welcoming neighborhoods, Toledo offers an excellent quality of life while maintaining affordability.

The hospital is currently seeking a full-time Receptionist to join a team of passionate patient caregivers. This role is vital to maintaining smooth communication across the hospital’s departments and serves as the welcoming face for patients, visitors, and staff. The position offers a stable schedule with specified working hours: Sunday 8 AM to 6:30 PM, Monday 10 AM to 8 PM, Thursday 10 AM to 8 PM, and Friday 10 AM to 8 PM. As a member of the Ernest Health network, the hospital offers robust employee recognition, wellness, and retention programs designed to enhance the work experience and celebrate employee achievements. Platforms like "My Ernest Journey" and engagement surveys encourage staff feedback and participation in shaping the workplace environment.

In addition to a meaningful role in patient care, the hospital provides comprehensive benefits designed to support employees' health and financial well-being. These include PPO and high deductible medical plan options, flexible spending and health savings accounts, dental and vision coverage, a 401K retirement plan with employer matching, life insurance, and both short and long-term disability coverage. Wellness programs with quarterly challenges, an Employee Assistance Program, and earned time off starting immediately empower employees to maintain balance between work and life commitments. This receptionist position is an excellent opportunity for candidates with relevant experience to contribute to a respected healthcare facility committed to quality, compassion, and community impact.

Job Requirements

High school diploma or equivalent
One year of reception experience in a healthcare setting preferred
Demonstrates general computer skills including data entry, word processing, email, and record management
Effective organizational and time management skills
Effective written and verbal communication skills
Ability to maintain quality and safety standards
Ability to maintain proper levels of confidentiality
Ability to work closely and professionally with others

Job Qualifications

One year of reception experience in a healthcare setting preferred
Any equivalent combination of education and experience
Demonstrates general computer skills including data entry, word processing, email, and record management
Effective organizational and time management skills
Effective written and verbal communication skills
Ability to maintain quality and safety standards
Ability to maintain proper levels of confidentiality
Ability to work closely and professionally with others

Job Duties

Provide hospital telecommunication services through telephones, pagers, paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families
Maintain records related to telecommunications such as long distance phone calls, on-call employees, and pages
Integrate the hospital's mission and guiding principles into daily practice
Greet and assist patients and visitors with professionalism and courtesy
Manage incoming calls and direct them to appropriate departments
Schedule appointments and maintain accurate logs
Support administrative tasks such as data entry and record management