Receptionist (full-time)

21st Mortgage is a well-established company in the mortgage financing industry, known for its stability and consistent profitability since its inception in 1995. With a workforce of over 1,000 team members and a significant growth trajectory, 21st Mortgage has become a trusted name in providing financing solutions specifically for customers interested in purchasing manufactured homes. The company prides itself on navigating challenging economic periods, including the recession years from 2008 to 2011, without compromising its operational success. Today, 21st Mortgage services or owns over 235,000 mortgages, demonstrating its expansive reach and commitment to its clientele. The company fosters a professional environment that encourages growth from entry-level positions to more experienced roles, welcoming dependable, positive, and eager individuals to join its team.

The Receptionist role at 21st Mortgage plays a vital part in shaping the customer experience. As the first point of contact, receptionists are responsible for answering and routing incoming calls, greeting customers and vendors, and managing front desk duties during business hours. This full-time position, based in Knoxville, TN, offers a competitive salary ranging from $42,000 to $48,000 annually with a pay rate of $18.50 per hour and monthly bonus potential. The role involves working Monday through Friday from 11:30 am to 8:00 pm with occasional Saturday mornings and some holidays required. This position is ideal for individuals with excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. It offers not only a chance to be part of a collaborative and energetic team but also access to numerous benefits including health insurance, dental and vision coverage, a 401(k) with company match, tuition reimbursement, paid time off, and professional development opportunities. The Receptionist’s duties extend beyond answering calls to include managing visitor check-ins and processing parking validations, making it a dynamic and integral role within the company's daily operations.