Receptionist / Full Time

Rockford, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Benefits

Paid holidays

Paid sick time

Paid Time Off

Retirement / pension plan

Health Insurance

Dental Insurance

Life insurance

Vision Insurance

Job Description

The hiring establishment is a healthcare facility specializing in medical record management and administrative operations. This facility is committed to providing high-quality administrative support to ensure smooth and efficient functioning of its Medical Records department. With a focus on maintaining accurate and organized health records, the establishment plays a critical role in supporting healthcare providers and facilitating patient care. It employs a team of dedicated professionals who oversee the documentation and management of medical information, ensuring strict adherence to privacy and regulatory standards.

As a leader in healthcare administration, this organization values integrity, professionalism, and a compassionate approach... Show More

Job Requirements

High school education or equivalent
Some college preferred
Knowledge of administrative practices, procedures, and guidelines
Accurate typing, filing, and record-keeping skills
Good communication skills
Ability to read, write, and speak English clearly
Ability to make independent decisions and remain calm under pressure
Ability to tactfully interact with residents, family members, visitors, personnel, government agencies, and the public
Leadership and supervisory skills
Patience, tact, and a positive attitude
Ability to move intermittently throughout the workday
Capacity to cope with mental and emotional stress
Adequate sight and hearing abilities or use of prosthetics
Flexibility, personal integrity, and ability to work independently
Good general health and emotional stability
Ability to work with ill, disabled, elderly, emotionally upset, or hostile individuals
Ability to lift and move equipment or supplies in excess of 50 pounds
Pleasant speaking voice
Willingness to be exposed to infectious waste and diseases including HIV/AIDS and Hepatitis B viruses

Job Qualifications

High school education or equivalent
Some college preferred
Knowledgeable of administrative practices, procedures, and guidelines
Accurate typing, filing, and record-keeping skills
Good communication skills
Ability to read, write, and speak English in an understandable manner
Ability to make independent decisions when necessary
Ability to remain calm during emergency situations
Ability to deal tactfully with residents, family members, visitors, personnel, government agencies, and the general public
Leadership and supervisory ability
Willingness to work harmoniously with other personnel
Patience, tact, a cheerful disposition, and enthusiasm

Job Duties

Review the department's policy and procedure manual, job descriptions, and cleaning schedules annually and recommend revisions to the administrator
Follow established departmental policies and procedures including dress code
Meet regularly with receptionist to identify and correct problem areas and improve service
Recruit, interview, and select personnel with administrator approval
Schedule department work hours, personnel, and assignments to expedite work
Complete performance evaluations timely
Make daily rounds of reception area to ensure proper duties are performed and procedures followed
Answer telephone promptly and politely, screen incoming calls, take messages and relay promptly
Greet and direct all visitors to sign in
Type, file, copy materials and maintain all files, records, equipment, and supplies
Prepare reports, assignments, and correspondence as directed by administrator
Receive, sort, direct mail and fax information
Send reports to appropriate agencies as required
Maintain cordial relationships with residents, staff, public agencies, visitors, and callers
Perform other related duties as assigned

Job Location

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