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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $65,000.00
Work Schedule
Flexible
Benefits
Salary with bonuses
401(k) matching
flexible schedule
Paid Time Off
Professional development assistance
Job Description
JT Reisdorph - State Farm Agency located in Cedar Park, TX is a reputable insurance agency that operates as an independent contractor under the State Farm brand. The agency has a strong commitment to providing excellent customer service and comprehensive insurance solutions. Known for its professional and friendly environment, JT Reisdorph Agency focuses on fostering a collaborative workplace where employees are empowered to grow and develop their skills in the insurance industry. The agency offers competitive salaries along with bonuses, 401(k) matching, paid time off, flexible schedules, and professional development assistance to support employee well-being and career advancement.
The posit... Show More
The posit... Show More
Job Requirements
- High school diploma or equivalent
- no prior insurance experience required as training will be provided
- strong computer skills
- excellent customer service skills
- professional and outgoing personality
- ability to handle multiple tasks efficiently
- ability to work well with team members
- motivated to succeed
- willingness to obtain necessary insurance licenses
Job Qualifications
- Willingness to obtain Property and Casualty insurance license prior to start date
- strong phone contact handling skills and active listening
- comfortable with making outbound calls
- excellent communication and presentation skills
- patient, empathetic, and passionately communicative
- ability to empathize with and advocate for clients
- strong problem-solving skills
- ability to multi-task, prioritize, and manage time effectively
Job Duties
- Provide product and services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
- manage incoming calls
- handle customer complaints
- provide appropriate solutions and alternatives within the time limits
- follow up to ensure resolution
- keep records of customer interactions
- process customer accounts
- file documents
Job Criteria
Experience
No experience required
Job Location
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