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Receptionist / Front Office

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

Paid Time Off
Valuable experience
growth potential
Opportunity for advancement within the office

Job Description

State Farm Agency, located in Surprise, Arizona, is a well-established insurance agency known for providing excellent insurance products and customer services. The agency operates as an independent contractor of State Farm Insurance Companies, which means it maintains an independent management style while leveraging the trusted brand and resources of State Farm. The agency prides itself on fostering a collaborative and professional workplace culture that values integrity, team collaboration, and customer satisfaction. The team is passionate about delivering customized insurance solutions that meet the diverse needs of their clients in the local community. This agency is committed to cultivating a supportive... Show More

Job Requirements

  • No insurance experience required
  • Willingness to learn and train on the job
  • Strong computer skills
  • Excellent communication skills
  • Ability to multi-task
  • Ability to work well with others
  • Positive attitude and outgoing personality

Job Qualifications

  • Strong phone contact handling skills and active listening
  • Genuinely excited to help customers
  • Patient, empathetic, and passionately communicative
  • Ability to empathize with and advocate for clients when necessary
  • Strong problem-solving skills
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Job Duties

  • Provide product services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
  • Manage incoming calls
  • Keep records of customer interactions
  • Process customer accounts
  • File documents

Job Location

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