Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional development opportunities
friendly work environment
Job Description
Our establishment is a prestigious private club dedicated to providing exceptional recreational and social experiences to its members. With facilities that include golf, tennis, fitness, and dining options, the club emphasizes a welcoming and professional environment that fosters community and satisfaction among its members and guests. Our team strives to deliver top-notch services, maintain a vibrant club culture, and ensure all day-to-day operations run smoothly to uphold the club's reputation for excellence. We value integrity, attentiveness, and teamwork, reflecting this in every member interaction and service offered.
We are currently seeking a Receptionist / Front Desk Associate to join our front-of-house team. This role serves as the first point of contact for members, guests, and visitors, setting the tone for a warm, friendly, and professional experience. The Receptionist plays a critical role in managing the front desk operations, handling incoming communications, and assisting with various administrative functions to support seamless club operations. Responsibilities include greeting members and guests, managing phone inquiries, handling member reservations and event sign-ups, and coordinating with multiple departments such as golf, tennis, dining, and fitness to meet member needs. This position requires excellent communication and organizational skills, the ability to multitask in a fast-paced environment, and a member-focused attitude. Experience with club management systems like Jonas is advantageous but not mandatory.
The role is primarily stationed at the clubhouse front desk, requiring a professional appearance and demeanor, flexibility in scheduling to include weekends and holidays, and the capacity to remain organized and attentive throughout busy club hours. The Receptionist will also participate in maintaining accurate records, managing mail and package distribution, and supporting various administrative tasks such as data entry and document preparation. Joining our team means contributing to a positive clubhouse atmosphere and ensuring every member interaction is a "hole-in-one." This is a fantastic opportunity for someone who enjoys engaging with people, thrives in a dynamic environment, and is passionate about delivering exceptional service. We offer a competitive salary and emphasize a supportive work environment that encourages personal and professional growth.
We are currently seeking a Receptionist / Front Desk Associate to join our front-of-house team. This role serves as the first point of contact for members, guests, and visitors, setting the tone for a warm, friendly, and professional experience. The Receptionist plays a critical role in managing the front desk operations, handling incoming communications, and assisting with various administrative functions to support seamless club operations. Responsibilities include greeting members and guests, managing phone inquiries, handling member reservations and event sign-ups, and coordinating with multiple departments such as golf, tennis, dining, and fitness to meet member needs. This position requires excellent communication and organizational skills, the ability to multitask in a fast-paced environment, and a member-focused attitude. Experience with club management systems like Jonas is advantageous but not mandatory.
The role is primarily stationed at the clubhouse front desk, requiring a professional appearance and demeanor, flexibility in scheduling to include weekends and holidays, and the capacity to remain organized and attentive throughout busy club hours. The Receptionist will also participate in maintaining accurate records, managing mail and package distribution, and supporting various administrative tasks such as data entry and document preparation. Joining our team means contributing to a positive clubhouse atmosphere and ensuring every member interaction is a "hole-in-one." This is a fantastic opportunity for someone who enjoys engaging with people, thrives in a dynamic environment, and is passionate about delivering exceptional service. We offer a competitive salary and emphasize a supportive work environment that encourages personal and professional growth.
Job Requirements
- High school diploma or equivalent
- Previous customer service or front desk experience preferred
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to multitask and remain organized in a fast-paced environment
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Reliable and punctual
Job Qualifications
- High school diploma or equivalent
- Previous customer service or front desk experience preferred
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Ability to multitask and remain organized in a fast-paced environment
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Experience with club management systems (e.g., Jonas) is a plus
- Exceptional customer service and member-focused attitude
- Strong attention to detail and organizational skills
- Reliable and punctual
- Ability to handle sensitive information with professionalism
- Team-oriented with a positive, can-do attitude
Job Duties
- Greet members, guests, and visitors in a friendly and professional manner
- Answer and direct incoming phone calls promptly and courteously
- Assist members with general inquiries, reservations, and club information
- Manage front desk area, ensuring it remains organized and presentable
- Receive and distribute mail, packages, and deliveries
- Maintain accurate records, logs, and basic member information
- Support administrative tasks such as data entry, filing, and document preparation
- Coordinate with departments (golf, tennis, dining, fitness, etc.) to assist member needs
- Handle member concerns or direct them to the appropriate department
- Assist with event sign-ups, reservations, and check-ins as needed
- Monitor clubhouse traffic and ensure proper guest sign-in procedures
Job Location
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