Receptionist - Front Desk

Catholic Charities Maine has been a steadfast pillar of support and compassion since its establishment in 1966. Dedicated to serving Maine's most vulnerable populations—including men, women, and children—regardless of their faith, this organization embodies a mission rooted in core values captured in the acronym RICHES: Respect, Integrity, Compassion, Hospitality, Excellence, and Stewardship. These values guide every interaction and initiative, ensuring that the community receives not only practical assistance but also hope and dignity. As a recognized nonprofit, Catholic Charities Maine operates various programs aimed at alleviating hardship and promoting well-being, all while fostering a welcoming environment for those in need and those who serve.

The Receptionist position at Catholic Charities Maine serves as the vital first point of contact for Central Services. This role is an excellent opportunity for an individual who is warm, professional, and highly organized, and who enjoys creating a positive and efficient front desk experience. The successful candidate will embody the spirit of hospitality and professionalism by warmly greeting visitors, staff, volunteers, and guests, providing clear and courteous assistance over the phone and through email, and maintaining safety and security at the front desk.

This part-time role initially begins in Portland's downtown area, operating under 20 hours per week on an on-call basis from March through September 2026. Beginning October 2026, the position will transition to the Lewiston location at the Priory attached to the Basilica with the potential to increase to a Part Time 2 schedule of 20 to 29 hours per week. The schedule is flexible but falls primarily within regular office hours, Monday through Friday from 8:00 a.m. to 4:30 p.m., including a half-hour lunch break. This flexibility provides an ideal work-life balance for those who value stable, part-time employment.

In addition to reception duties, the role includes supporting various administrative functions across Central Services departments. Responsibilities incorporate managing incoming phone calls and emails, processing mail, maintaining records with data entry and scanning tasks, and assisting with volunteer coordination. The receptionist will manage sensitive and confidential information with the utmost discretion and professionalism. The ability to adapt smoothly from quieter, independent work periods to busier, high-volume times is essential for success in this position.

Catholic Charities Maine offers not just a job, but a meaningful opportunity to contribute to impactful community service. The welcoming atmosphere, combined with the organization's inclusive hiring practices and dedication to affirmative action, ensures a supportive work environment. Candidates interested in making a positive difference while performing vital administrative functions in a nonprofit setting will find this position both rewarding and enriching.