Receptionist - Front Desk

Communication Federal Credit Union (CFCU) has proudly served its members since 1939, establishing a legacy of trust, financial empowerment, and community support in Oklahoma. As a locally focused financial institution, CFCU is deeply committed to the communities it serves by providing exceptional financial education and underwriting support for various local organizations. Recognized consistently as one of the top credit unions in Oklahoma by Forbes, and earning the prestigious Bauer Financial Report's "Five-Star" rating for an impressive 35 consecutive years, CFCU is a pinnacle of financial stability and superior performance in the credit union sector. The organization takes pride in a culture that goes beyond banking—it's centered around the philosophy of "People Helping People," where collaboration, trust, and communication enable team members to create meaningful impacts in the lives of members and within their communities.

At CFCU, employees work alongside a talented and diverse team of financial professionals dedicated to delivering outstanding member experiences. The credit union offers a competitive work environment with numerous benefits including a $1,000 New Hire Welcome Bonus after 90 days, competitive pay with room for advancement, annual performance incentives, and a comprehensive benefits package. These benefits emphasize the organization’s commitment to employee well-being through medical, dental, vision, and disability insurance, a 200% 401(k) match up to 5%, paid holidays and time off, tuition assistance, and employee discounts. This forward-thinking approach fosters employee satisfaction, retention, and professional growth.

The Receptionist role at CFCU is vital to maintaining the smooth, welcoming, and efficient operation of the front desk and reception area. This position is responsible not only for greeting visitors in a friendly and professional manner but also for managing call routing, mailroom operations, and visitor check-in procedures, serving as the first point of contact that shapes a member’s or visitor’s impression of the credit union. Scheduled Monday through Friday from 8:30 a.m. to 5:30 p.m., the role requires a balance of administrative expertise, excellent communication skills, and attention to detail.

The ideal candidate for the Receptionist position embodies excellent interpersonal skills, demonstrating courteous and cooperative behavior when interacting with members and colleagues alike. Strong comprehension and written skills are necessary for composing memos and correspondence, while prioritizing and organizing duties efficiently ensure the role’s daily responsibilities are met with precision and professionalism. Projecting a professional image through speech and appearance is key to supporting CFCU’s welcoming culture.

Working as a Receptionist at Communication Federal Credit Union means joining a team where your role is integral to the overall member experience and operational excellence. This position offers the opportunity to contribute meaningfully within a respected financial institution that values diversity, integrity, and community impact. Whether managing call flow, coordinating mail, or assisting visitors, the Receptionist supports a variety of functions that keep the credit union running seamlessly, all while being a warm face representing CFCU's values.

With CFCU’s strong employment benefits and its commitment to fostering a respectful, inclusive workplace free from discrimination, joining the team aligns with personal career growth and the chance to help positively impact the community. Those who thrive in administrative roles with a focus on communication and customer service will find this position rewarding and full of potential for advancement within a financially secure and community-oriented credit union.