Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Benefits
Competitive hourly pay of $17-$18
Supportive work environment guided by core values
Opportunities for professional growth and learning
Inclusive and respectful workplace culture
Participation in staff meetings and team collaboration
equal opportunity employer commitment
Access to resources from The Pennant Group, Inc. network
Job Description
Mainplace Senior Living is a renowned senior living community committed to providing exceptional care and a welcoming environment for its residents, their families, and the surrounding community. As part of The Pennant Group, Inc., a leading holding company that operates multiple healthcare services including home health, hospice agencies, and senior living communities across the United States, Mainplace Senior Living benefits from the robust support and resources of a nationwide network while maintaining an independent management structure focused on personalized care and community values. Our mission is centered around enhancing quality of life through compassionate service, innovative care practices, and a... Show More
Job Requirements
- High school diploma or equivalent
- Previous receptionist or front desk experience preferred
- Strong communication skills
- Ability to maintain professionalism and a positive attitude
- Basic computer literacy
- Ability to handle multiple tasks simultaneously
- Understanding of HIPAA and resident rights policies
- Reliable and punctual
- Ability to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or administrative support role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively
- Knowledge of telephone systems and basic office equipment
- Familiarity with HIPAA regulations and resident rights preferred
- Proficiency in basic computer applications
- Strong attention to detail
- Customer service oriented
- Ability to maintain confidentiality
Job Duties
- Ensures CAPLICO Core Values and Code of Conduct are adhered to at all times
- Ensures compliance with Resident Rights and HIPAA policies at all times
- Provides a welcoming environment for residents, staff, and all visitors to the community
- Maintains up-to-date knowledge of the community services provided
- Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions
- Operates paging/telephone system as required
- Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner
- Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person
- Ensures that the reception areas are clean, neat, and inviting
- Prepares outgoing community mail for pickup
- Sorts and distributes incoming mail for distribution to departments
- Maintains current listing of residents and staff
- Reports equipment malfunctions as soon as possible to appropriate personnel
- Maintains a "maintenance required" book for repairs needed in the community
- Organizes the necessary information packets for job applicants and new staff
- Performs clerical functions associated with resident admission, discharges, and readmission as assigned
- Performs typing, copying, faxing for all departments as requested
- Attends designated staff meetings
- May perform other duties as assigned by the Supervisor
Job Location
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