
Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Job Description
H&R Block is a renowned tax preparation company known for its commitment to helping clients make informed financial decisions with confidence. Established as a leader in tax and financial services, H&R Block provides comprehensive assistance to individuals and families, guiding them through complex tax processes and helping them maximize their returns. With a strong focus on customer satisfaction and personalized service, H&R Block employs knowledgeable professionals who are dedicated to creating a positive impact on their clients' lives. The company operates numerous offices nationwide, offering services both in-person and virtually, making tax support accessible and convenient.
Joining H&R Block as a seasonal Client Service Professional/Receptionist means becoming part of a dynamic team that prioritizes the client experience at every interaction. In this role, you will be the first point of contact for clients, welcoming them with warmth and professionalism. Your duties will include answering phones, greeting clients, matching them with the tax professionals best suited to meet their unique needs, scheduling appointments according to their preferences, and ensuring all client needs are met throughout their service journey. You will also maintain office cleanliness and organization alongside your team, assisting with various administrative tasks as needed.
This seasonal role requires someone who thrives in a fast-paced environment and possesses strong multitasking skills. Your ability to organize time efficiently and use computer programs such as Microsoft Office will support your success. The role demands excellent communication skills and a customer-focused mindset, as you will actively contribute to creating a welcoming atmosphere and fostering strong client relationships that grow year after year.
The Client Service Professional/Receptionist role at H&R Block offers an excellent opportunity for individuals looking to gain valuable customer service experience and potentially expand their career in tax preparation or financial services. This position is ideal for those who enjoy working with people, are detail-oriented, and can handle diverse tasks with a positive, proactive attitude. Seasonal employment typically spans the tax season months, offering flexible schedules to accommodate varying client demands. Whether you are starting your career or seeking a supplemental job, H&R Block provides an supportive environment to develop your skills and make a meaningful contribution.
Joining H&R Block as a seasonal Client Service Professional/Receptionist means becoming part of a dynamic team that prioritizes the client experience at every interaction. In this role, you will be the first point of contact for clients, welcoming them with warmth and professionalism. Your duties will include answering phones, greeting clients, matching them with the tax professionals best suited to meet their unique needs, scheduling appointments according to their preferences, and ensuring all client needs are met throughout their service journey. You will also maintain office cleanliness and organization alongside your team, assisting with various administrative tasks as needed.
This seasonal role requires someone who thrives in a fast-paced environment and possesses strong multitasking skills. Your ability to organize time efficiently and use computer programs such as Microsoft Office will support your success. The role demands excellent communication skills and a customer-focused mindset, as you will actively contribute to creating a welcoming atmosphere and fostering strong client relationships that grow year after year.
The Client Service Professional/Receptionist role at H&R Block offers an excellent opportunity for individuals looking to gain valuable customer service experience and potentially expand their career in tax preparation or financial services. This position is ideal for those who enjoy working with people, are detail-oriented, and can handle diverse tasks with a positive, proactive attitude. Seasonal employment typically spans the tax season months, offering flexible schedules to accommodate varying client demands. Whether you are starting your career or seeking a supplemental job, H&R Block provides an supportive environment to develop your skills and make a meaningful contribution.
Job Requirements
- High school diploma or equivalent
- ability to work flexible schedule and or in multiple locations
- sales or marketing experience
Job Qualifications
- Experience working in a fast-paced environment
- previous experience in a customer service environment
- ability to multi-task
- strong organizational and time-management skills
- computer proficient with the ability to use Microsoft Office
Job Duties
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- match clients with the best-suited tax professional for their needs
- schedule clients how they would like to be scheduled
- help to ensure all clients needs have been met during service both in person, over the phone or virtually
- maintain office cleanliness and organization of resources with team members
- other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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