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Job Overview
Benefits
Continuing Education
Paid Time Off
Bereavement leave
Medical insurance
Dental Insurance
401(k) Plan
Life insurance
long-term disability
Eye care benefits
Job Description
Located in Pasadena, TX, at 5125 Fairmont Parkway, this healthcare organization is committed to providing exceptional patient care through a dedicated and compassionate team. The organization operates multiple locations in the area and strives to deliver superior service and support to patients and their families. As a trusted entity in the community, this healthcare provider emphasizes a patient-centered approach, fostering a welcoming and professional environment where every patient receives respectful and efficient service. The organization is known for its comprehensive benefits package and dedication to employee growth, including continuing education opportunities and support for professional certifications such as JCAHPO and... Show More
Job Requirements
- High school diploma or equivalent
- One year office experience
- Ability to communicate effectively
- Proficient in telephone and computer operations
- Detail oriented and well organized
- Ability to multitask
- Willingness to travel to nearby locations
- Adherence to confidentiality and healthcare regulations
Job Qualifications
- High school diploma or equivalent
- One year office experience required
- Two years medical office experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficient in using office equipment and software
- Strong organizational skills and attention to detail
- Ability to maintain confidentiality and comply with healthcare regulations
Job Duties
- Provide superior patient care services treating all patients and guests with compassion and respect
- Greet all patients and guests with a smile and helpful manner
- Communicate effectively with patients guests colleagues and physicians
- Provide patients with necessary instructions or directions
- Process patient documentation and update patient demographics with accuracy
- Triage incoming calls promptly and pleasantly review phone messages return calls timely or direct messages appropriately
- Verify insurance and determine prior authorizations or referrals required for upcoming appointments
- Close-out daily batches promptly and accurately
- Maintain a clean and organized waiting room and work area
- Travel to surrounding HEA offices to provide front desk coverage as needed
- Adhere to HEA policies and procedures uphold ethical principles and patient confidentiality complying with all state and federal regulations
- Perform other duties as assigned based on business operational needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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