Receptionist / Education Assistant

Kansas City, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $19.00

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Assistance Programs

Professional development opportunities

Business casual dress code

collaborative work environment

Job Description

Our organization is situated near the airport in Kansas City, MO, and prides itself on being a dependable and innovative team focused on delivering exceptional resources and solutions to our members and the surrounding community. We foster an inclusive and collaborative culture that empowers employees with autonomy while enjoying a business casual work environment. Our team believes in continuous improvement and values professionals who are driven by integrity and a commitment to excellent member service. With a location advantage near the airport, we ensure convenience for both our team and our members, steadily contributing to our goal of community enrichment... Show More

Job Requirements

GED or high school diploma
effective communication skills including listening, verbal, and written
customer service experience or aptitude
dependable with strong attendance and punctuality
ability to handle multiple tasks simultaneously including difficult member issues and call responses
capable of self-regulating emotions and behavior in professional settings
ability to sit, stand, walk, kneel, and use fine motor skills
able to occasionally lift up to 50 pounds
availability to work Monday to Friday full-time schedule
able to commute to Kansas City, MO 64153
willingness to travel occasionally to the Leawood location for coverage

Job Qualifications

GED or high school diploma
proficient in Microsoft Office and proprietary software
able to read and comprehend simple instructions and write simple correspondence
capable of effectively presenting information in one-on-one and small group situations
able to perform basic mathematical operations including addition, subtraction, multiplication, division, and interpretation of bar graphs
able to apply common sense in solving problems involving concrete variables
excellent listening, verbal, and written communication skills
courteous, sensitive, and responsive to customer needs
dependable and punctual
skilled in planning, organizing, and prioritizing work activities
adept in problem-solving and quality improvement processes
able to adapt to new technologies and troubleshoot problems

Job Duties

Answer calls providing superior customer service and routing calls to the appropriate individuals
Greet visitors, welcoming members and assisting or directing them as needed
Handle inquiries, fielding questions and directing them to the appropriate contacts
Assist with lockboxes by leasing, programming, and assigning them to members while providing backup support
Support sales by ringing up store sales and managing the daily cash box
Assist with educational classes and trainings by verifying member credentials and providing completion certificates
Provide general support to other staff members with miscellaneous projects as needed

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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