Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.50
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive hourly wage
Retail bonuses
Membership sales commissions
Medical insurance
Dental Insurance
Vision Insurance
wellness program access
Employee assistance program
educational discounts
Paid Time Off
Free blowouts
Job Description
Drybar is a leading name in the beauty industry, renowned for revolutionizing the hair salon experience by focusing exclusively on blowouts. Founded with a unique philosophy of mastering one service to perfection, Drybar offers a streamlined and luxurious experience without cuts or color treatments, allowing clients to indulge in a consistently high-quality blowout. As a premier chain of blowout salons, Drybar has established itself as a trusted and innovative brand dedicated to providing exceptional customer service, stylish environments, and expert styling. The company is committed to fostering a positive and dynamic workplace culture, emphasizing employee development and career growth through internal promotions and ongoing education programs.
The receptionist role at Drybar is crucial for maintaining the smooth operation of the salon's front-of-house activities and ensuring an outstanding client experience from the moment guests enter the salon. This position involves managing the flow of appointments, coordinating communication between clients and team members, and handling sales transactions with accuracy and professionalism. Receptionists act as brand ambassadors who set the tone for welcoming and hosting clients, fostering a friendly, party-like atmosphere that embodies Drybar's vibrant and upbeat spirit.
Offering a competitive starting wage of $17.50 per hour with additional retail bonuses and membership sales commissions, Drybar values the contributions of its receptionists and rewards them accordingly. Employees enjoy comprehensive medical, dental, and vision benefits, access to wellness programs, and complimentary blowouts. Moreover, the company provides access to Vidal Sassoon's online educational programs, supporting ongoing professional development. Drybar's promotion-from-within culture means dedicated receptionists have ample opportunities to advance their careers within the company. This role demands excellent communication skills, a strong ethical approach to handling payments, and the ability to multitask efficiently in a fast-paced environment. Candidates with at least one year of customer service experience, particularly in salons or spas, will find themselves well-positioned for success in this vibrant workplace.
The receptionist role at Drybar is crucial for maintaining the smooth operation of the salon's front-of-house activities and ensuring an outstanding client experience from the moment guests enter the salon. This position involves managing the flow of appointments, coordinating communication between clients and team members, and handling sales transactions with accuracy and professionalism. Receptionists act as brand ambassadors who set the tone for welcoming and hosting clients, fostering a friendly, party-like atmosphere that embodies Drybar's vibrant and upbeat spirit.
Offering a competitive starting wage of $17.50 per hour with additional retail bonuses and membership sales commissions, Drybar values the contributions of its receptionists and rewards them accordingly. Employees enjoy comprehensive medical, dental, and vision benefits, access to wellness programs, and complimentary blowouts. Moreover, the company provides access to Vidal Sassoon's online educational programs, supporting ongoing professional development. Drybar's promotion-from-within culture means dedicated receptionists have ample opportunities to advance their careers within the company. This role demands excellent communication skills, a strong ethical approach to handling payments, and the ability to multitask efficiently in a fast-paced environment. Candidates with at least one year of customer service experience, particularly in salons or spas, will find themselves well-positioned for success in this vibrant workplace.
Job Requirements
- high school diploma required
- minimum 1 year of experience in a fast-paced customer service role
- familiarity with point-of-sale systems preferred
- professional and brand-appropriate demeanor
- ability to maintain confidentiality and handle payments ethically
- strong multitasking and organizational skills
- ability to communicate clearly and maintain positive relationships
Job Qualifications
- high school diploma
- 1+ years in a fast-paced, customer service environment
- previous experience with point-of-sale systems
- previous salon/spa experience preferred but not required
- strong communication skills
- ability to multitask
- self-starter
- excellent problem-solving skills
Job Duties
- promote a professional and brand-appropriate image
- set the tone of a positive shop atmosphere by approaching the day as if hosting a party
- organize and execute shop flow between clients and team members in a positive manner
- serve as subject matter expert in reservation system
- ensure client information is recorded with accuracy and timeliness
- optimize and maximize appointments with reservation system and ensure timely communication to team
- maintain highest degree of ethics when handling client payments and stylists tips/commissions
- balance cash drawer at opening, close and shift changes
- maintain clear communication with shop management about overall shop operations
- demonstrate strong communication skills, is a self-starter and excellent problem-solving skills
- assist with the cleanliness of the shop
- be proactive in ensuring the utmost care
- assist stylists with their needs to improve efficiency
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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