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Receptionist / Customer Service Representative

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive hourly wage
Retail bonuses
Membership sales commissions
Medical insurance
Dental Insurance
Vision Insurance
wellness program access
Employee assistance program
educational discounts
Paid Time Off
Free blowouts

Job Description

Drybar is a leading name in the beauty industry, renowned for revolutionizing the hair salon experience by focusing exclusively on blowouts. Founded with a unique philosophy of mastering one service to perfection, Drybar offers a streamlined and luxurious experience without cuts or color treatments, allowing clients to indulge in a consistently high-quality blowout. As a premier chain of blowout salons, Drybar has established itself as a trusted and innovative brand dedicated to providing exceptional customer service, stylish environments, and expert styling. The company is committed to fostering a positive and dynamic workplace culture, emphasizing employee development and career growth through... Show More

Job Requirements

  • high school diploma required
  • minimum 1 year of experience in a fast-paced customer service role
  • familiarity with point-of-sale systems preferred
  • professional and brand-appropriate demeanor
  • ability to maintain confidentiality and handle payments ethically
  • strong multitasking and organizational skills
  • ability to communicate clearly and maintain positive relationships

Job Qualifications

  • high school diploma
  • 1+ years in a fast-paced, customer service environment
  • previous experience with point-of-sale systems
  • previous salon/spa experience preferred but not required
  • strong communication skills
  • ability to multitask
  • self-starter
  • excellent problem-solving skills

Job Duties

  • promote a professional and brand-appropriate image
  • set the tone of a positive shop atmosphere by approaching the day as if hosting a party
  • organize and execute shop flow between clients and team members in a positive manner
  • serve as subject matter expert in reservation system
  • ensure client information is recorded with accuracy and timeliness
  • optimize and maximize appointments with reservation system and ensure timely communication to team
  • maintain highest degree of ethics when handling client payments and stylists tips/commissions
  • balance cash drawer at opening, close and shift changes
  • maintain clear communication with shop management about overall shop operations
  • demonstrate strong communication skills, is a self-starter and excellent problem-solving skills
  • assist with the cleanliness of the shop
  • be proactive in ensuring the utmost care
  • assist stylists with their needs to improve efficiency

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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