Receptionist / Customer Service Representative

Drybar is a premier chain of hair salons renowned for its exclusive focus on blowouts, setting itself apart with a simple yet powerful philosophy: to specialize in delivering exceptional blowouts without offering cuts or color services. Founded with the vision of perfecting the art of the blowout, Drybar has grown into a beloved brand recognized for its vibrant, customer-centered salon experience and a team dedicated to excellence in hairstyling services. Each Drybar location is independently owned and operated under the franchise model, emphasizing quality customer care, a welcoming atmosphere, and a consistent, luxurious experience for every client who walks through the doors. Drybar's inviting environment, paired with its signature service menu and vibrant brand identity, makes it a leader in the salon industry, committed to providing both clients and employees a distinctive and rewarding experience.

We are currently seeking a Receptionist to join our dynamic Drybar team, a critical role that embodies the spirit and professionalism of our brand at the front lines. This position is hourly, starting at $17.50 per hour, with enticing opportunities for retail and membership sales bonuses, including up to $10 for every membership sold. The Receptionist serves as the welcoming face and primary point of contact for clients, fostering an upbeat, positive atmosphere as if hosting a party. Responsibilities extend beyond greeting and scheduling; the successful candidate will expertly manage the reservation system to optimize appointments and ensure smooth shop flow between clients and team members. They will handle client payments with the utmost ethics, maintain the cash drawer, and communicate effectively with shop management to sustain an exceptional salon environment. This role calls for a dedicated professional with at least one year of experience in a fast-paced customer service setting and strong communication and problem-solving skills. Familiarity with point-of-sale systems is highly preferred, and prior salon or spa experience is a plus but not mandatory.

At Drybar, receptionists enjoy comprehensive benefits including medical, dental, and vision coverage, access to wellness programs, continuous education discounts with Vidal Sassoon's online membership, free blowouts for employees, and a strong culture of internal promotion. Our team is passionate about personal growth and excellence in service, supported by a professional and collaborative workplace culture that celebrates every success. This opportunity is ideal for individuals who thrive in energetic environments, enjoy multi-tasking with grace, and are committed to creating memorable client experiences. Join Drybar and be part of a leading brand that values talent, hard work, and the unique joy that comes with being the best at what we do – blowouts.