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Receptionist / Customer Service Representative

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.50 - $1.00
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Benefits

Competitive Hourly Wages
Retail bonuses
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts

Job Description

Drybar is a premier chain of hair salons renowned for its exclusive focus on blowouts, setting itself apart with a simple yet powerful philosophy: to specialize in delivering exceptional blowouts without offering cuts or color services. Founded with the vision of perfecting the art of the blowout, Drybar has grown into a beloved brand recognized for its vibrant, customer-centered salon experience and a team dedicated to excellence in hairstyling services. Each Drybar location is independently owned and operated under the franchise model, emphasizing quality customer care, a welcoming atmosphere, and a consistent, luxurious experience for every client who walks through... Show More

Job Requirements

  • High school diploma
  • Minimum one year experience in fast-paced customer service
  • Proven proficiency with point-of-sale systems preferred
  • Ability to maintain professional and brand-appropriate image
  • Strong organizational and communication skills
  • Ability to handle cash and payments responsibly
  • Capable of multitasking in a dynamic environment

Job Qualifications

  • At least one year in a fast-paced customer service environment
  • Experience with point-of-sale systems preferred
  • Previous salon or spa experience preferred but not required
  • Strong communication skills
  • Excellent problem-solving abilities
  • Ability to multitask efficiently
  • High school diploma

Job Duties

  • Greet clients warmly and set a positive atmosphere
  • Manage reservation system ensuring accurate and timely client information
  • Optimize appointment scheduling to maximize shop flow
  • Handle client payments and stylists tips/commissions ethically and accurately
  • Balance cash drawer at opening, closing, and shift changes
  • Communicate effectively with shop management regarding operations
  • Assist with shop cleanliness and support stylists to improve efficiency

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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