Receptionist / Customer Service Representative

Drybar is a pioneering beauty company specializing exclusively in blowout services, with a philosophy centered on perfecting one craft to the highest standard. Founded with the vision to revolutionize the salon experience, Drybar has grown into a beloved, nationally recognized chain of salons dedicated to delivering exceptional blowouts. The company prides itself on providing a focused, upscale, and welcoming environment where clients come to enjoy professional styling without the distractions of cuts or coloring. With a strong brand identity and a commitment to excellence, Drybar emphasizes a fun, energetic atmosphere with a party-like vibe that encourages both clients and employees alike to feel inspired and valued.

Drybar is currently seeking enthusiastic and customer-oriented Receptionists to join their team. This full-time position offers competitive hourly wages starting at $17.50 per hour, with additional opportunities to earn retail bonuses, anniversary gifts, referral bonuses, and up to $10 for every membership sold. As a Receptionist, you will play a crucial role in the guest experience by setting the tone for the salon environment, managing appointment bookings, handling payments and tips with integrity, and ensuring smooth shop flow between clients and stylists. The position requires working in a fast-paced environment where multitasking, communication, and problem-solving skills are essential.

Receptionists at Drybar enjoy comprehensive benefits, including medical, dental, and vision insurance, access to wellness programs, and an employee assistance program. Employees receive complimentary blowouts and have access to continued education through a partnership with Vidal Sassoon. The company strongly promotes from within, encouraging professional growth and career advancement. Working at Drybar means becoming part of a vibrant culture that values positivity, teamwork, and exceptional service.

This role is perfect for candidates with at least one year of experience in fast-paced customer service environments, preferably with experience in salon or spa settings and point-of-sale systems. The ideal Receptionist will maintain professionalism, promote a brand-appropriate image, and contribute positively to shop operations. They will be responsible for ensuring accurate appointment scheduling, balancing cash drawers, and assisting stylists to optimize efficiency. Maintaining cleanliness and offering proactive support are also key to success in this role. A high school diploma is required.

Drybar offers a welcoming, supportive, and innovative workplace where employees can thrive while contributing to the company’s mission of delivering standout blowout experiences. Joining Drybar means being a vital part of a company that values its team and clients equally, offering a rewarding career with growth potential and excellent benefits.