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Receptionist / Customer Service Representative

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.50 - $1.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Competitive Hourly Wages
Retail bonuses
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Complimentary blowouts
Referral bonuses

Job Description

Drybar is a pioneering beauty company specializing exclusively in blowout services, with a philosophy centered on perfecting one craft to the highest standard. Founded with the vision to revolutionize the salon experience, Drybar has grown into a beloved, nationally recognized chain of salons dedicated to delivering exceptional blowouts. The company prides itself on providing a focused, upscale, and welcoming environment where clients come to enjoy professional styling without the distractions of cuts or coloring. With a strong brand identity and a commitment to excellence, Drybar emphasizes a fun, energetic atmosphere with a party-like vibe that encourages both clients and employees... Show More

Job Requirements

  • High school diploma
  • 1+ years in a fast-paced, customer service environment
  • previous experience with point-of-sale systems preferred
  • previous salon/spa experience preferred
  • ability to maintain professional and brand-appropriate image
  • strong communication and multitasking skills
  • ability to handle client payments with integrity
  • reliable and proactive in shop cleanliness
  • ability to assist stylists
  • ethical and detail-oriented

Job Qualifications

  • High school diploma
  • 1+ years in a fast-paced, customer service environment
  • previous experience with point-of-sale systems strongly preferred
  • previous salon/spa experience preferred but not required
  • ability to multi-task with ease
  • strong communication skills
  • self-starter
  • excellent problem-solving skills

Job Duties

  • Promote a professional and brand-appropriate image
  • set the tone of a positive shop atmosphere by approaching the day as if hosting a party
  • organize and execute shop flow between clients and team members in a positive manner
  • serve as subject matter expert in reservation system
  • ensure client information is recorded with accuracy and timeliness
  • optimize and maximize appointments with reservation system and ensure timely communication to team
  • maintain highest degree of ethics when handling client payments and stylist tips/commissions
  • balance cash drawer at opening, close and shift changes
  • maintain clear communication with shop management about overall shop operations
  • demonstrate strong communication skills, is a self-starter and excellent problem-solving skills
  • assist with the cleanliness of the shop
  • be proactive in ensuring the utmost care
  • assist stylists with their needs to improve efficiency

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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