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Receptionist / Customer Service Representative

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $14.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Competitive Hourly Wages
Retail bonuses
Anniversary gift
Referral bonuses
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
Continued education discounts
promotions from within
Free blowouts

Job Description

Drybar is a renowned and vibrant salon brand dedicated exclusively to providing exceptional blowout services. With a unique philosophy of focusing on one thing and excelling at it, Drybar has revolutionized the salon experience by offering top-quality blowouts without cuts or color treatments. This focus allows them to deliver consistent, high-caliber hair styling services designed to make clients look and feel fabulous. The company prides itself on creating a welcoming, upbeat atmosphere where every visit feels like a celebration. Drybar has built a reputation for its brand consistency, innovative styling techniques, and commitment to employee growth and development, making it... Show More

Job Requirements

  • high school diploma
  • minimum of 1 year working in a fast-paced customer service environment
  • prior experience with point-of-sale systems strongly preferred
  • ability to promote a professional and brand-appropriate image
  • excellent organizational skills to manage shop flow
  • strong communication and multitasking skills
  • maintain ethical standards in handling payments and commissions

Job Qualifications

  • high school diploma
  • minimum of 1 year experience in a fast-paced customer service environment
  • experience with point-of-sale systems preferred
  • previous salon or spa experience preferred but not required
  • strong communication and problem-solving skills
  • ability to multitask effectively
  • self-starter with a positive attitude

Job Duties

  • manage client appointments and ensure smooth shop flow
  • serve as subject matter expert in reservation system and ensure client information accuracy
  • balance cash drawers at opening, closing, and shift changes
  • maintain clear communication with shop management regarding operations
  • promote a professional and positive atmosphere within the salon
  • assist with shop cleanliness and stylist needs
  • maintain ethical handling of client payments and stylist tips/commissions

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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