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Job Overview
Compensation
Hourly
Range $12.00 - $15.00
Benefits
Paid Time Off
Job Description
Our company is dedicated to delivering outstanding customer service and support in a dynamic and fast-paced environment. As a reputable organization committed to excellence, we take pride in creating positive interactions with our clients and maintaining a high standard of service quality. We value our employees and seek team members who are enthusiastic and passionate about helping customers, ensuring a seamless and satisfying customer experience.
We are currently looking for a Customer Service Representative to become a vital part of our customer support team. This role requires a professional who can handle a high volume of inbound calls and emails... Show More
We are currently looking for a Customer Service Representative to become a vital part of our customer support team. This role requires a professional who can handle a high volume of inbound calls and emails... Show More
Job Requirements
- Previous experience in customer service or related field
- Proficiency with computers and customer management software
- Strong communication skills
- Ability to handle multiple tasks and remain calm under pressure
- Excellent organizational skills and time management abilities
Job Qualifications
- Previous experience as a customer service representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Job Duties
- Receive a high volume of inbound calls and emails
- Identify the reason for the customers call, collect relevant information, and provide solutions
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Enter invoices into POS system
- Attend trainings to maintain up-to-date skills and knowledge
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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