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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
401(k)
Opportunity for growth
Job Description
Loyalty Collision Center West End is a well-established automotive collision repair facility that forms part of the larger Loyalty Automotive group, known for its dedication to quality service and customer satisfaction in the automotive industry. Located in a bustling area, this collision center specializes in providing comprehensive, high-quality repairs while maintaining a customer-first approach that emphasizes communication, professionalism, and efficiency. Loyalty Automotive prides itself on being a community-focused business that offers career opportunities in a positive, team-oriented atmosphere, with competitive pay and excellent benefits designed to support employee well-being and growth. As part of its commitment to excellence, Loyalty Collision... Show More
Job Requirements
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Comfortable working in a fast-paced environment
- Basic computer skills and ability to learn dealership/collision software systems
- Prior receptionist, administrative, customer service, or collision center experience is preferred
- Positive attitude and team-oriented mindset
Job Qualifications
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Comfortable working in a fast-paced environment
- Basic computer skills and ability to learn dealership/collision software systems
- Prior receptionist, administrative, customer service, or collision center experience is a plus
- Positive attitude and team-oriented mindset
Job Duties
- Answer incoming phone calls and direct customers appropriately
- Coordinate scheduling of insurance estimates and customer appointments
- Communicate with rental car companies to assist customers during the repair process
- Update rental information and repair status in Enterprise ARMS software
- Contact customers when their vehicles are complete and ready for pickup
- Organize repair folders and maintain accurate paperwork
- Assist the collision center team with administrative and scheduling support
- Provide a professional and welcoming experience for all customers and guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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